Senior Sales Support Specialist jobs in United States
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Western Alliance Bank · 1 day ago

Senior Sales Support Specialist

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation, providing various banking services. The Senior Sales Support Specialist supports Relationship Managers by servicing clients, resolving issues, and completing reports for executive management.

BankingFinanceFinancial Services
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H1B Sponsor Likelynote

Responsibilities

Support management and team with pipeline and prospect management within CRM
Provide daily guidance to the department in the areas of deposits and account servicing
Work directly with customers on issues and resolve issues pertaining to their accounts
Provides excellent customer service and represents the bank in a professional and responsible manner
Adheres to compliance, security, state and Federal regulations, bank policies, procedures, and goals
Gathers information pertaining to loan package and coordinates submission to the underwriting and document areas
May accompany Relationship Managers on customer calls and interviews to obtain an understanding of the business relationship/loan request as a means to aiding the Relationship Manager in developing strategies to meet the needs of the customer most effectively
Provides research on loan and deposit accounts as needed
Complete E-Deposit and ACH renewals
May assist in setting up new accounts

Qualification

Banking operationsRegulatory complianceCustomer serviceWord processing softwareSpreadsheet softwareCommunication skills

Required

4+ years of related experience or similar field
High school diploma required; Bachelor's degree in related field preferred
Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services
Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
Intermediate to advanced knowledge of various word processing and spreadsheet software
Intermediate to advanced customer service experience
Advanced speaking and writing communication skills

Preferred

Bachelor's degree in related field preferred

Benefits

Medical and dental insurance
Time off
A great 401k matching program
Tuition assistance program
An employee volunteer program
A wellness program

Company

Western Alliance Bank

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Western Alliance Bank is a banking firm that offers commercial and business banking solutions.

H1B Sponsorship

Western Alliance Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (42)
2024 (30)
2023 (49)
2022 (28)
2021 (13)
2020 (10)

Funding

Current Stage
Public Company
Total Funding
$400M
2025-11-19Post Ipo Debt· $400M
2005-06-30IPO

Leadership Team

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Tim Boothe
Chief Operating Officer
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Barbara Kennedy
CHRO, EVP
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Company data provided by crunchbase