DLA Careers · 2 days ago
Supervisory IT Program Manager (APPSW)
Greater Cleveland
Full-time
Hybrid
Mid, Senior Level
$126K/yr - $164K/yr
1+ years expDLA Careers is seeking a Supervisory IT Program Manager (APPSW) to oversee the DLA Enterprise Platform Application project teams on the ServiceNow platform. The role involves providing program management oversight, developing IT program policies, and ensuring compliance with directives while leading tactical operations and collaborating with stakeholders.
Military
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Responsible for all supervisory duties for the DLA Enterprise Platform Application project teams implementing and sustaining on the ServiceNow platform
Provide program management oversight for the assigned information technology programs and applications on the ServiceNow Platform
Ensures that the acquisition, design, development, testing and deployment of assigned projects and programs are within expected cost, schedule, and performance
Develops IT program policies, procedures, and practices for the applications on the ServiceNow Platform, ensuring the agency is responsible, accountable, and in compliance with overarching directives and guidance
Identifies new ways to meet the mission of DLA and work within the strategic direction of the CIO and PEO in the applications on the ServiceNow Platform
Builds collaborative partnerships across the DLA stakeholder community to bring all activities in line with the DLA mission and CIO guidance. Leads daily activities of tactical operations of several applications residing on the ServiceNow platform
Report status of programs to leadership, including current activities, risks, issues, and opportunities impacting the applications on the ServiceNow Platform
Responsible for the technical and administrative direction of the subordinate workforce and responsible for providing support to the applications on the ServiceNow Platform which are supported by the assigned Portfolio
Coordinates with other Department of Defense (DoD) and Federal agencies to identify and implement new business systems that support business functions and processes by applying cost, schedule, and performance effectively
Provides guidance, leadership, and mentoring to subordinate Program and Project Managers on industry standard program and project management methodologies to support the mission requirements
Qualification
Required
Must be a U.S. citizen
Tour of Duty: Set Schedule
Security Requirements: Non-Critical Sensitive with Secret Access
Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal
Fair Labor Standards Act (FLSA): Exempt
Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service
Recruitment Incentives: Not Authorized
Bargaining Unit Status: No
Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities
Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position
To qualify at the GS-14 level, applicants must possess one year of specialized experience equivalent to the GS-13 level or equivalent under other pay systems in the Federal service, military, or private sector
Provides overall direction and guidance for the development, acquisition, testing, systems integrations, product improvement and fielding of applications on the ServiceNow platform
Provides expert guidance, based on knowledge of the automation platform industry, on the employment of automation platforms in DLA (ServiceNow) in the context of the agency business processes and has an expert knowledge/experience of integrating these platforms with all 'flavors' of AI assets
Plans, directs, controls, and ensures the integration of enterprise activities for major functional and complex programs, including programs and applications for the ServiceNow Programs
Assures industry standards for ServiceNow are implemented for maximum effectiveness, efficiency, and success of assigned IT programs and IT sustainment
Experience leading and mentoring technical and non-technical program staff in support of the ServiceNow Programs
Understanding of how resources can be maximized to get the most return on investment for ServiceNow
Experience working with the ServiceNow platform and more than two applications and products residing on the platform, understanding how applications on the platform interconnect to support a connected enterprise
Ability to conceptualize future interactions of all use cases on ServiceNow and be able to communicate how to maximize the investment of resources on the ServiceNow platform
Oversees and performs risk management analysis, modeling, metric gathering/analysis and process development required to successfully identify program risks, risk levels, consequences of risk, deviation to consequences and mitigation strategies
Assists in formulating and executing the assigned budget by collecting, consolidating and analyzing project data to determine mission essential requirements, and then prioritizing input for budget submissions
Company
DLA Careers
Welcome to DLA Careers! Here we’ll highlight civilian job opportunities and the benefits of working at the Defense Logistics Agency (DLA).
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase