Ripple Fiber · 4 days ago
Sales Engineer, Community Solutions (MDU Bulk Sales)
United States
Full-time
Remote
Mid, Senior Level
$90K/yr - $120K/yr
3+ years expRipple Fiber is an innovative fiber internet company focused on creating opportunities for communities. The Sales Engineer will serve as a technical consultant and solution architect for MDU Bulk Sales, partnering with Account Directors to design and present fiber solutions for multi-dwelling communities.
InternetISPNetwork Hardware
Responsibilities
Collaborate with Account Directors during discovery to assess property requirements (greenfield and brownfield)
Design Fiber-to-the-Unit (FTTU) solutions, including Inside Plant (ISP) and Outside Plant (OSP) architecture
Ensure network designs are optimized for future-proofing, IoT readiness, and smart-building applications
Perform Wi-Fi heat mapping for common areas, parking garages, units, and oversized units to ensure optimal coverage and performance
Prepare technical documentation for proposals, including diagrams, specifications, and cost estimates
Participate in client meetings, presentations, and technical Q&A sessions
Explain Ripple Fiber’s technology stack (GPON, XGS-PON, Ethernet) and its benefits for long-term reliability and scalability
Highlight how fiber solutions enhance property value, support resale, and deliver operational simplicity
Conduct site surveys for both greenfield and brownfield properties to validate design assumptions
Identify technical challenges and propose solutions to ensure smooth installation and activation
Work closely with Engineering, Construction, Product, and Sales Ops teams to align technical designs with build plans
Provide feedback to Marketing and Product teams on client requirements and emerging trends
Stay current on industry standards, emerging technologies, and competitive offerings
Train Account Directors on technical aspects of Ripple Fiber solutions to strengthen consultative selling
Support all proposals initiated by Account Directors with accurate technical designs and documentation
Complete Wi-Fi heat maps and site surveys within agreed timelines
Participate in 80–90% of client presentations requiring technical validation
Maintain design accuracy and compliance with Ripple Fiber standards and local regulations
Proposal Support: 100% of proposals requiring technical input delivered on time
Wi-Fi Heat Maps: Completed for all bulk projects prior to contract execution
Site Surveys: Completed within 10 business days of request
Qualification
Required
3–5+ years of experience in network engineering, sales engineering, or technical consulting (telecom, ISP, or related)
Strong understanding of fiber networks, managed Wi-Fi, and IP networking fundamentals
Ability to translate technical solutions into business outcomes for non-technical audiences
Skilled in creating network diagrams and technical documentation; proficiency with MS Office and design tools (Visio or similar)
Excellent communication and presentation skills; comfortable engaging with property owners, developers, and HOA boards
Bachelor's degree in Engineering, IT, or related field (or equivalent experience)
Preferred
Experience supporting bulk MDU agreements and new construction projects
Familiarity with smart-building technologies, IoT ecosystems, and property management systems
Knowledge of legal and contractual processes for ROE and MSAs
Benefits
Comprehensive benefits package (health, dental, vision, 401(k) with company match)
Career advancement opportunities within a rapidly growing company
A collaborative and innovative work environment that values leadership and performance
Competitive pay
Comprehensive health benefits
401(k) with company match
Company
Ripple Fiber
Ripple Fiber is an internet service-provider company.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$350M2025-05-28Undisclosed
2025-05-28Debt Financing· $350M
Leadership Team
Greg Wilson
Founder and Chief Executive Officer
Recent News
thefastmode.com
2025-12-19
Business Wire
2025-12-03
Company data provided by crunchbase