Wholesale Account Supervisor jobs in United States
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Total Wine & More ยท 18 hours ago

Wholesale Account Supervisor

positionSan Antonio, TX
timeFull-time
remoteOnsite
senioritySenior Level
money$23/hr - $33/hr
date5+ years exp

Total Wine & More is seeking a Wholesale Account Supervisor to lead daily wholesale operations and oversee the Wholesale Account Representative team. This role is responsible for managing wholesale accounts, ensuring accurate fulfillment, and driving business growth by canvassing potential wholesale partners.

E-CommerceFood and BeverageWine And Spirits

Responsibilities

Lead and develop the Wholesale Account Representative team, providing coaching, performance management, and operational direction
Oversee wholesale account management, including account updates, delivery schedules, pricing/route changes, and relationship support
Manage the full order lifecycle, order intake, communication, edits, problem resolution, and service recovery across all order channels
Ensure accurate and timely fulfillment and dispatching, optimizing order flow and partnering across teams to support on-time delivery
Support new business acquisition by canvassing potential wholesale clients and conducting on-site visits to evaluate opportunities
Provide operational continuity by making deliveries or assisting with route coverage during unexpected absences or business need
Drive cross-functional collaboration with Store Leadership, Supply Chain, Logistics, Finance, and Merchandising to resolve issues and enhance operations
Identify and implement process improvements, driving efficiency, accuracy, and service excellence across wholesale workflows

Qualification

Wholesale operations experienceOrder management systemsTeam leadershipClient relationship skillsProblem-solving skillsLogistics experienceCommunication skillsDecision-making skills

Required

5โ€“8 years of experience in wholesale operations, account management, logistics, or a related field
Demonstrated experience leading teams and owning complex operational workflows
Advanced problem-solving and decision-making skills; able to operate independently in non-routine situations
Strong communication and client relationship skills
Proficiency with order management systems and standard business applications
Ability to meet all driving and compliance requirements

Benefits

Paid time off
Generous store discounts
Comprehensive health care plans including medical, prescription, dental and vision
401k
College tuition assistance & more

Company

Total Wine & More

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๐“๐จ๐ญ๐š๐ฅ ๐–๐ข๐ง๐ž & ๐Œ๐จ๐ซ๐ž ๐ข๐ฌ ๐€๐ฆ๐ž๐ซ๐ข๐œ๐šโ€˜๐ฌ ๐–๐ข๐ง๐ž ๐’๐ฎ๐ฉ๐ž๐ซ๐ฌ๐ญ๐จ๐ซ๐žยฎโ€”the countryโ€˜s largest independent retailer of fine wine.
dateFounded in 1991
location
Potomac, Maryland, USA
people-size5001-10000 employees
web-link
https://www.totalwine.com/

Funding

Current Stage
Late Stage

Leadership Team

T
Tom Kooser
Chief Technology Officer
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T
Thomas Trone
Vice President Merchandising
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Company data provided by crunchbase