U.S. Green Building Council · 1 day ago
Director, Certification Operations (Remote in U.S.)
United States
Full-time
Remote
Director/Executive
$110K/yr - $150K/yr
10+ years expThe U.S. Green Building Council (USGBC) is a mission-driven nonprofit dedicated to transforming the built environment. The Director of Certification Operations will develop and implement a vision for performance-driven decision making, manage complex projects, and improve processes to align with organizational goals.
Non-profit Organization Management
Responsibilities
Maintain an expert-level understanding of the daily operations of multiple GBCI certification and verification programs
Ensure certification team success through positive leadership, proactive direction setting and high-level oversight; oversee employee onboarding, including interviews and staff training plans
Execute vision from senior management to drive organizational success and meet business, budgetary, and efficiency goals
Work collaboratively with GBCI management team to set department goals and performance metrics
Establish systems and tools for monitoring individual, team, and program performance
Lead research efforts, leveraging GBCI's robust data infrastructure to produce data-driven insights that inform decision making at GBCI
Oversee management of GBCI's vendors, including contract renewals, communications, ongoing work assignments, invoicing, and performance monitoring
Contribute to budgeting and strategic planning processes, including time & expense planning for production operations
Lead cross-department initiatives (especially with Technology department) providing leadership and direction in support of effective collaboration of cross functional teams
Regularly collect and analyze feedback from team members and vendors; work with GBCI management to identify, prioritize, and implement improvements to processes and policies
Qualification
Required
Minimum 10 years professional experience in business operations
Minimum 5 years supervising production staff or teams in highly challenging environment with demonstrated results
Strong foundational knowledge in the areas of Project Management, Resource Planning & Budgeting, Business Analytics, and Information Technology
Must be technically conversant in GBCI core offerings including LEED and other standards
Advanced Excel skills required, experience with database languages (Snowflake, mySQL, etc.), data visualization platforms (PowerBI, etc.) preferred
P&L Management experience and/or working knowledge of budgets and budget/forecasting process
Bachelor's degree required; Advanced degree preferred, preferably in Business Administration, Information Technology, or another related field
Salesforce
Microsoft Suite
Power BI
Passion for and commitment to USGBC and GBCI mission
Strong sense of personal responsibility and accountability for delivering high quality work
Excellent judgment, analytical thinking, and problem-solving skills
Detail-oriented and able to prioritize
Excellent written and verbal communication skills
Strong interpersonal and customer service skills
LEED Green Associate credential required at time of hire or within one year of start date
Preferred
Advanced degree preferred, preferably in Business Administration, Information Technology, or another related field
LEED AP with specialty preferred
Experience with database languages (Snowflake, mySQL, etc.), data visualization platforms (PowerBI, etc.) preferred
English, bilingual a plus
Benefits
Competitive compensation
401(k) with employer matching
Professional development reimbursement
We offer a healthcare plan through Cigna that includes medical, dental, vision, and prescription drugs. USGBC covers 100% of the premiums and an HRA that will assist you and your dependents in reaching the in-network medical deductible. You will only be responsible for the $300 individual / $600 family up front deductible for medical services before the employer funded HRA will process payments for your in-network claims
Generous paid time off (12 paid holidays, 9 paid personal sick days and based on career level either 2 to 3 weeks PTO), including operations closed for a full week between Christmas and New Year’s
6 weeks paid renewal leave after 7 years of continuous service
Company
U.S. Green Building Council
The U.S. Green Building Council is committed to transforming buildings and communities to advance human and environmental well-being.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Peter Templeton
President & CEO
Lisa Revitte
Chief Operating Officer
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