JCPenney · 2 days ago
Supply Chain Operations Manager
Forest Park, GA
Full-time
Hybrid
Senior Level, Lead/Staff
$90K/yr - $105K/yr
10+ years expJCPenney is one of the nation’s largest retailers of apparel, home, jewelry, and beauty merchandise. They are seeking a Supply Chain Operations Manager to lead department associates, manage operational objectives, and ensure effective processes in the supply chain.
E-CommerceFashionRetail
Responsibilities
Leads the department Associates by creating/sharing a common vision/direction and an understanding of the organization’s strategy
Communicates and works with managers and Associates of other areas in the course of managing and accomplishing operational objectives of the department and total unit
Supports and coordinates with managers of all levels to achieve the goals and objectives of the unit and other parts of the supply chain
Ensure the timeliness, quality and effectiveness of all processes performed within given area of responsibility
Directs the Team on activities and processes that enable our strategy of Customer First Service ensuring that merchandise is delivered to customers accurately and on time, the first time
Plans and manages the programs and activities of the assigned department to ensure the complex/critical processes/procedures of this area are followed accurately and efficiently, to achieve department and unit business plans and priorities
Resolves problems in the assigned department to keep activities on track; refers to appropriate Associate(s) for resolution if assistance or specialized expertise is required; initiates crisis management methods if situation could cause business disruptions
Observes and reviews Associate performance, ensuring appropriate execution of procedures and practices, and that all departmental functions are effectively and efficiently performed
Leads the department by engaging and supporting Associates by providing direction, coaching and feedback, and recognition, while efficiently and effectively supporting customers
Promotes good communication throughout assigned department to achieve thorough understanding of processes and procedures
Communicates issues with Associates in other logistics units and the Home Office as they relate to assigned area
Builds and maintains good business relationships with external service providers and other industry contacts in the course of managing the assigned department
Qualification
Required
Undergraduate degree or equivalent logistics related experience preferred
Minimum 10 years related work experience with demonstrated success in overseeing a logistics function in high volume, multi-shift environment
Superior supervisory and development abilities
Strong verbal and written communication skills
Able to prioritize multiple tasks, functions, and responsibilities in a fast paced environment
Good critical thinking skills for proactive planning and crisis management
Benefits
Medical/dental/vision
Term life insurance
Paid vacation/holidays
401(k) Savings Plan with company match
Associate discount on JCPenney merchandise
Company
JCPenney
JCPenney is a chain of American mid-range department stores.
10001+ employees
H1B Sponsorship
JCPenney has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2021 (2)
2020 (47)
Funding
Current Stage
Public CompanyTotal Funding
$1.5BKey Investors
Wells Fargo
2025-01-08Acquired
2020-12-08Post Ipo Debt· $1.5B
2020-05-26IPO
Leadership Team
Keith Melker
Chief Financial Officer
M
Marie Lacertosa
SVP, Supply Chain
Recent News
Global Cosmetics News
2026-01-20
Home Textiles Today
2026-01-17
Business Wire
2026-01-16
Company data provided by crunchbase