Yokogawa · 14 hours ago
TECHNICAL SPECIALIST V- ASI SERVICE
Sugar Land, TX
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expYokogawa is a leading provider of industrial automation and information systems, aiming to support the energy transition and sustainable development goals. The Technical Specialist V will partner with the Technical Support team, collaborate with customers, and ensure the effective resolution of technical issues related to analytical products.
ElectronicsManufacturing
Responsibilities
Partner with Technical Support team to acquire training and practical experience on the assigned line of products
Collaborate with customers in proportion to the acquisition of knowledge and experience
Research problems for and with the Technical Support Engineers, conveying answers to customers when appropriate
Acquire and maintain a current knowledge of technology and hardware applicable to the analytical line of products
Travel on “field service” trips to customer sites to identify and resolve problems individually or in partnership
Identify and reporting potential quality problem in service or products to the TAC (Technical Assistance Center) manager
A Technical Support Engineer will oversee all work and training for a specified project
Provide uncompromising quality to all work processes in designated area of responsibility
Mentoring of the less experienced technical specialist to include knowledge sharing, training, etc
Effectively communicate and collaborate with various departments in order to troubleshoot items and complete project
Assist in developing training programs for new hires and refresher training for existing personnel
Shares responsibility for individual field service personnel utilization
Perform routine preventive maintenance and accurate calibrations on various analytical instruments
Diagnose and repair failures in instrumentation, control loops, and analyzer shelters, ensuring minimal downtime
Install, test, and support the startup of new analyzer systems and modifications
Maintain detailed records, update technical data, close work orders (often in systems like SAP), and generate reports
Adhere strictly to HSE (Health, Safety, Environment) regulations, perform Job Loss Analyses (JLA), and ensure compliance with environmental standards
Work closely with plant engineers, control room operators, and maintenance teams to optimize performance and reliability
Qualification
Required
In-depth knowledge of analytical products to effectively support our customer base and provide solution for technical difficulties
Team oriented with a dedication to total customer satisfaction
Must be responsible, professional, mature, well organized
Ability to work with limited supervision and in stressful working conditions while still meeting customer expectations
Willing to travel up 75% domestically for job assignments
Maintain a rapport with customer representatives, and be dedicated to quality, service, productivity, and customer satisfaction
Ability to navigate Microsoft Office systems
Ability to productively manage and coordinate own travel for projects
High level of time management / project management and project budgeting skills
Able to timely communicate on project status and action items and escalate issues as needed
Excellent analytical and troubleshooting abilities
Physical Stamina: Climbing (ladders, scaffolding), lifting (up to 50 lbs), bending, working at heights
Willingness to work outdoors in various weather, confined spaces, and around heavy equipment
Ability to wear required Personal Protective Equipment (PPE)
Engineering Degree or 10 years of experience in instrumentation
10 years' experience working with customers on troubleshooting analytical equipment
10 years' field experience in analytical products, types or instrumentation
5 years' experience working in programs regarding communication to analytical equipment
Company
Yokogawa
Yokogawa offers a broad range of portable test equipment and panel mounted instruments.
10001+ employees
H1B Sponsorship
Yokogawa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (2)
Funding
Current Stage
Late StageLeadership Team
Kevin McMillen
President & CEO
Albert Flynn
Human Resource Business Partner II
Recent News
2025-12-17
Company data provided by crunchbase