BCM Controls Corporation · 22 hours ago
Service Ops Coordinator
Woburn, MA
Full-time
Onsite
Entry Level
$60K/yr - $65K/yr
2+ years expBCM Controls Corporation is a company that specializes in building automation, security systems, and energy services for various clients. They are seeking a Service Ops Coordinator to work alongside the Service Operations Supervisor and Service Manager to ensure customer satisfaction through scheduling, dispatching technicians, and handling client communications.
EnergyInformation TechnologyRenewable EnergySecurity
Responsibilities
Work as part of a dispatch team
Schedule and dispatch Service Technicians to appropriate service appointments
Serve as department liaison with clients both internal and external; handling calls, answering inquiries, and conducting follow-up as necessary
Process and billing service work order invoices
Coordinate material, parts, and tool purchases for service technicians
Assist with account receivables and collections
Beyond the essentials this role extends to various administrative tasks and special projects
Qualification
Required
Written and verbal communication skills to effectively interact with vendors, customers, and many levels of the organization
Ability to work in a fast-paced team environment
Ability to multi-task and manage shifting priorities
Keen attention to detail with the ability to prioritize and meet deadlines
Experience with accounting systems and Microsoft Office
Preferred
Two (2) years of Clerical/Administrative and Dispatch experience is preferred
Benefits
Market, competitive wages based on experience
Opportunities for career growth, training, and development
A recognition culture with dynamic leadership
Work/Life Balance
Vacation, Sick Time and 10 paid holidays
401(k) plan with company match
Excellent medical, dental, vision and Rx drug insurance
Company paid Life and AD&D insurance
Short and Long-Term Disability Insurance
Tuition Reimbursement
Steady work and overtime opportunities
Company
BCM Controls Corporation
BCM Controls Corporation is a facilities services company offering automation, security systems, and energy services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase