Peterson Technology Partners · 14 hours ago
Instructional Designer (Learning Design)
Peterson Technology Partners is seeking an experienced Learning Designer to support the design and delivery of onboarding and training programs for their franchise hotel portfolio. This role involves translating business priorities into engaging learning experiences and collaborating with various stakeholders to ensure effective learning outcomes.
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Responsibilities
Partner with internal stakeholders, subject matter experts, and operational leaders to co-design a learning program, from concept through delivery
Translate business goals, operational realities, and leadership expectations into clear learning outcomes, curricula, and learning journeys
Design engaging, adult-learning-centered experiences that balance leadership capability development with real-world hotel operations
Develop high-quality instructional assets, including facilitator guides, participant materials, digital content, and on-the-job learning tools
Apply sound instructional design and learning science principles to create practical, scalable, and performance-based learning experiences
Iterate on designs based on stakeholder feedback, learner insights, and pilot results
Ensure learning content aligns with brand standards, organizational culture, and existing learning frameworks
Contribute thought partnership by identifying opportunities to improve learning effectiveness learning engagement and on-property application
Manage work effectively within limited-term project timelines and budgets, contributing to outcome-driven results while meeting agreed-upon milestones and deliverables
Working knowledge of learning management systems (LMS), including structuring courses, uploading content, and supporting learner navigation
Experience designing learning solutions with LMS capabilities and constraints in mind
Ability to collaborate with LMS administrators or technical partners to ensure effective implementation of learning designs
Serve as a primary point of coordination between learning stakeholders, subject matter experts, and delivery partners throughout the design and development process
Facilitate working sessions, design reviews, and checkpoints to align on learning objectives, content direction and delivery approach
Communicate progress, risks, dependencies clearly and proactively to project partners and sponsors
Incorporate feedback efficiently while maintaining design integrity and alignment to agreed-upon learning objectives
Maintain clear documentation of design decisions, timelines, and deliverables to support transparency and continuity
Qualification
Required
Proven experience as a learning design, instructional designer, or learning experience designer, with a portfolio of end-to-end program design work
Demonstrated ability to design adult learning experiences that are practical, engaging, and performance-focused
Experience partnering with subject matter experts and business stakeholders to translate complex content into clear learning outcomes and solutions
Strong instructional design skills including curriculum design, learning journey mapping, and development of facilitator-led and blended learning assets
Comfort working in ambiguous, fast-moving environments, with the ability to make progress with incomplete inputs
Excellent collaboration and communication skills, with a clear point of view and partnership mindset
Ability to manage work independently within a limited term-milestone driven engagement
Working knowledge of learning management systems (LMS), including structuring courses, uploading content, and supporting learner navigation
Experience designing learning solutions with LMS capabilities and constraints in mind
Ability to collaborate with LMS administrators or technical partners to ensure effective implementation of learning designs
Serve as a primary point of coordination between learning stakeholders, subject matter experts, and delivery partners throughout the design and development process
Facilitate working sessions, design reviews, and checkpoints to align on learning objectives, content direction and delivery approach
Communicate progress, risks, dependencies clearly and proactively to project partners and sponsors
Incorporate feedback efficiently while maintaining design integrity and alignment to agreed-upon learning objectives
Maintain clear documentation of design decisions, timelines, and deliverables to support transparency and continuity
Minimum Bachelor's degree in Learning Design, Instructional Design, Learning Experience
Preferred
Experience designing learning for front-line leaders, multi-unit operators, or general management roles
Background in hospitality, retail, restaurants, or other operationally complex, people-driven industries
Experience designing onboarding or readiness programs for leadership transitions
Familiarity with franchise or distributed operating models
Experience piloting, iterating, and refining learning programs based on learner and stakeholder feedback
Company
Peterson Technology Partners
Peterson Technology Partners is an IT consulting agency specializing in server enterprise application solutions and database management.
Funding
Current Stage
Growth StageRecent News
2024-01-21
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