Catch Vibe Voice · 4 hours ago
Customer Support Specialist
San Antonio, TX
Full-time
Onsite
New Grad, Entry LevelCatch Vibe Voice is a forward-thinking company dedicated to creating impactful brand strategies and meaningful market connections. They are seeking a Customer Support Specialist who will serve as a key point of contact between the company and clients, ensuring inquiries are handled efficiently and professionally.
Management Consulting
Responsibilities
Respond to customer inquiries via phone, email, and internal systems in a timely and professional manner
Provide accurate information and effective solutions to customer questions or concerns
Maintain detailed and organized records of customer interactions
Collaborate with internal teams to resolve issues and improve service processes
Follow company procedures and quality standards to ensure consistent service delivery
Contribute to a positive and professional customer experience at all times
Qualification
Required
Strong verbal and written communication skills
Excellent organizational and problem-solving abilities
Ability to manage multiple tasks efficiently
Professional demeanor with a customer-focused mindset
Basic computer skills and comfort using internal systems
Strong attention to detail and reliability
Benefits
Opportunities for professional growth and advancement
Supportive and structured work environment
Ongoing training and skill development
Stable, full-time position
Company
Catch Vibe Voice
t Catch Vibe Voice, we’re not your typical call center.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase