Stafford · 4 days ago
End User Technical Support Specialist- Contract to Hire- Onsite- Willis, TX
Willis, TX
Full-time, Contract
Onsite
Mid Level
$22/hr - $25/hr
3+ years expStafford Technology is seeking an End User Technical Support Specialist to provide advanced technical support for end-user computing devices and applications. The role involves troubleshooting complex issues, supporting IT projects, and ensuring endpoint services align with corporate policies and security standards.
ManufacturingReal Estate
No H1B
Responsibilities
Deliver Level 2 end-user support for hardware, software, and application issues requiring on-site or local resolution
Support IT projects, platform services, and corporate infrastructure initiatives
Install, configure, and maintain endpoint hardware and software per corporate standards
Manage PC refresh programs, emergency device replacements, and local backup operations
Resolve endpoint-related technical challenges while maintaining strict confidentiality
Participate in after-hours and on-call support rotations as required
Qualification
Required
Bachelor's degree or equivalent experience
3+ years of experience in Windows desktop deployment and support
3+ years with software distribution and MDM tools
Must be authorized to work in the US
Must be able to pass a background check and drug screen
Preferred
ITIL v3 certification preferred
Experience with ITSM tools (e.g., ServiceNow preferred)
Benefits
Dental insurance
Health insurance
Vision insurance
Company
Stafford
Stafford is a large regional distributor in the construction equipment industry, with several locations across the Southeast.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase