Swoon · 22 hours ago
Microsoft Systems Application Administrator
Swoon is actively seeking a Microsoft Systems Application Administrator to join their team. The role involves translating business requirements into software solutions, providing application support, and collaborating with IT teams to enhance system performance and reliability.
Responsibilities
Translate written business requirements into modern software solutions, delivering high-quality, scalable applications using a mix of Microsoft Power Platform and SharePoint Online (low-code) and custom web development (pro-code)
Design and build JavaScript-based applications that integrate with REST APIs and connect to SQL/NoSQL data sources, ensuring secure and reliable data flow
Leverage modern AI capabilities, including generative AI and prompt engineering with large language models (LLMs), to improve development productivity, automate workflows, and enable intelligent user experiences
Plan, configure, and deploy application enhancements, including system configurations, maintenance activities, and refresh cycles across production and non-production environments
Provide Tier 1 and Tier 2 enterprise application support, diagnosing and resolving complex incidents while minimizing downtime and operational impact
Monitor system stability, availability, and performance, identifying trends, risks, and improvement opportunities, and executing tuning/optimization activities as needed
Collaborate cross-functionally with IT teams, vendors, and business stakeholders, supporting implementation efforts, communicating progress, and producing clear technical documentation for ongoing support and continuous improvement
Qualification
Required
2+ years of experience in application support, troubleshooting, and incident resolution in an enterprise environment
Windows Server systems administration experience, including configuration, maintenance, and operational support
Hands-on experience supporting Azure PaaS services, ensuring performance, reliability, and secure operations
Bachelor's degree in Computer Science, Engineering, Social Science, Education, Business, Health Care, or a related field (or equivalent professional experience)
3+ years of experience working in IT or operations, supporting business-critical systems and technology platforms
Ability to support day-to-day system stability through monitoring, issue triage, and timely escalation when needed
Strong technical foundation with the ability to work across infrastructure and application support needs in a production environment
Company
Swoon
In 2010, Swoon launched an agile, client-focused team that is not only savvy in our core industries but elbow-deep, every day, getting to know the strongest talent in the technology and professional fields.