Citi · 15 hours ago
Mortgage Specialist SAFE Act - B10
Irving Texas United States
Full-time
Hybrid
Mid, Senior Level
$59K/yr - $83K/yr
5+ years expCiti is a leading global bank, and they are seeking a Hybrid Mortgage Representative to drive mortgage sales and build client relationships. The role involves engaging with community clients and real estate partners to promote mortgage products and assist customers in achieving their home ownership goals.
BankingFinanceFinancial Services
Responsibilities
Serve in a hybrid (in-market/in call center) functionality, engaging in community business development and activities in partnership with Strategic Markets business development officers to drive mortgage opportunity and lending
Drive business opportunity by working with community leaders, realtors, developers, employers, builders and other potential lead sources to build book of business
Present locally on Citi’s mortgage products, including at consumer events such as homeownership seminars to realtors / builders during in-office presentations and lunch-n-learns, by example
Participate in diverse realtor organization events, chambers of commerce and other business groups to drive mortgage opportunity and build book of business
Partner with Business Development Officer to build go-to-market strategy and partnership to achieve local market goals
Consult with customers about their financial situation, financial and personal objectives and lending needs for the purpose of helping them achieve their home ownership goals
Collect and analyze information about the customer's financial situation, financial and personal goals, tolerance for risk and change, plans for the future, income, assets, debts, cash flow, and credit history
Analyze financial information for customers to make an initial assessment regarding whether the customer and the property may qualify for a particular lending solution
Make recommendations to customers about which lending solutions would best meet the customer’s financial and personal objectives
Advise customers about the consequences, risks, and benefits of alternative lending solutions
Promote Citi's brand, and promote Citi as the provider for lending and other financial solutions. This includes promoting Citi and its financial services to real estate agencies, builders, other referral sources, and customers
Work as a team with all internal partners to support and grow our customers
Refer customers who seek financial services other than lending solutions to the appropriate Citi professionals
Partner with Operations teams to ensure the seamless transfer of the loan application in order to provide documents to the Processors and acquire any additional information needed by the Processors and/or Underwriters
Work with Processors/Closers and customers to ensure the timely closing of the customer's loan
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Keep abreast of trends and developments in local marketplace, as well as changing rules and regulations across the industry, and expand internal and external network to better serve clients and industry professionals
Attend a minimum of 2 – 3 Diverse Realtor and/or affordable housing nonprofit events per quarter
Qualification
Required
Experience with community loan products inclusive of specialized LMI mortgage solutions, lender paid assistance programs, 3rd party assistance programs, required
5+ years previous mortgage sales experience required
Expertise of general lending products and overall mortgage industry, including FHA/VA & conventional
Demonstrated customer service skills
Ability to speak, read, write and present in both Spanish and English, required
The ability to comprehend and explain financial calculations and pricing alternatives
The ability to communicate with customers about the proper documents and information needed to obtain a particular loan
Knowledge of the laws and regulations that govern consumer lending, including fair lending, privacy, and RESPA
Demonstrated customer service skills
Self-motivated and able to work independently to build business opportunities with local community leaders, realtors, builders and other potential sources
Strong relationship development, management skills and emotional intelligence
This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry ('Registry') and obtain a unique identifier from the Registry before engaging in mortgage loan originator activities
Bachelor's/University degree or equivalent experience
Benefits
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Company
Citi
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
10001+ employees
H1B Sponsorship
Citi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1386)
2024 (849)
2023 (1375)
2022 (1117)
2021 (876)
2020 (901)
Funding
Current Stage
Late StageLeadership Team
James Monahan
Managing Director / Global Head of Asset Servicing
Naveed Sultan
Managing Director, Chairman, Institutional Clients Group
Recent News
2026-01-20
2026-01-15
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