Dematic · 22 hours ago
Vice President, Services, Lifestyle Solutions & Services (LSS)
Atlanta, GA
Full-time
Hybrid
Director/Executive
$200K/yr - $300K/yr
15+ years expDematic has an immediate need for a Vice President of Services for Lifecycle Solutions & Services (LSS). This role is responsible for the overall operational strategy and execution across all LSS service offerings, driving operational excellence and optimizing resource utilization.
Transportation/Trucking/Railroad
Responsibilities
Develop strategy, operational plans and capabilities to deliver on site Maintenance and Engineering Services at customer sites with complex automation systems including Dematic and third-party software, controls and mechatronics. Develop strategies to leverage technologies and predictive analytics to improve customer operations and drive margin opportunities
Develop strategy, operational plans and capabilities to deliver 24X7 / 365 days per week Technical Support and Engineering Services for all live customer sites with complex automation systems including Dematic and third-party software, controls and mechatronics
Develop strategy, operational plans and capabilities to deliver Training and Operational Consulting for new and existing customer systems. Build operational consultative and engineering capability to expand consulting services to enable customer readiness for complex automation systems including start up services
Develop strategy, operational plans and capabilities to build Engineering and Field Services business. Transform from current Field Services to Engineering and Field Services expanding ongoing programs of work for Software and Controls
Develop strategy, operational plans and capabilities to build Digital Services including Managed Services, and Control Tower implementations. This is a high growth target area with a transformation into software licensing and software as a service
Develop budgets and financial strategies to grow each of the five business segments and manage the respective P&L’s to ensure revenue and margin targets are delivered for each business segment
Act as Executive escalation point for all customers’ live sites maintaining relationships and satisfaction levels, improving Customers’ overall operations
Develop an exceptional leadership team and organization culture for the LSS Operations group that mentors, develops and guides the organization to achieve Customer Success and Financial performance
Partner with commercial team to Develop and drive new offerings to increase revenue
Partner with Global Product Management, Regional SD & R&D and Quality to ensure strong feedback loop on Dematic Products and Solutions to ensure future products and solutions account for learnings from live customer sites
Act as the Dematic trusted advisor, both internally and externally, to ensure targets and profitability goals are met
Qualification
Required
Bachelor's degree
15+ years of logistics and automation experience, with 7+ years of direct applicable experience at an executive level including software and engineering
Proven experience delivering large scale, enterprise, mission critical solutions
Knowledge of strategic support and generating profitable business while growing lasting relationships with complex customer base
Excellent communication and influencing skills at all levels both internal and external and competence in making timely, effective, principles-based decisions
Demonstrated ability to build credibility and confidence with a wide variety of leaders including internal stakeholders, customers and vendors and be seen as a trusted advisor
Ability to effectively create a collaborative, team oriented environment including mentoring and motivating team members to be accountable for results
Demonstrated ability to innovate and create strategies that significantly improve practices that enable the organization to achieve business and technical results
Preferred
Masters/MBA preferred
Benefits
Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities
Company
Dematic
Dematic designs, builds, and supports intelligent automated solutions empowering and sustaining the future of commerce for its customers in manufacturing, warehousing, and distribution.
10001+ employees
H1B Sponsorship
Dematic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (64)
2024 (75)
2023 (63)
2022 (84)
2021 (55)
2020 (60)
Funding
Current Stage
Late StageLeadership Team
Hasan Dandashly
President & CEO
Michael Larsson
EVP and CEO Americas Region
Company data provided by crunchbase