Adventist Health · 2 weeks ago
EPIC Analyst I - Certified MyChart
ONE Adventist Health Way, Roseville, CA, 95661, US
Full-time
Hybrid
New Grad, Entry Level
$90K/yr - $134K/yr
0+ years expAdventist Health is a faith-based, nonprofit, integrated health system serving over 100 communities on the West Coast and Hawaii. The EPIC Analyst I position involves supporting information systems applications, specifically focusing on design, build, implementation, and testing of software while ensuring alignment with established processes.
Elder CareHealth CareHospitalMedicalNon ProfitWellness
No H1B
Responsibilities
Maintains routine system software utilizing established standards and departmental protocols, to meet user requests/specifications. Evaluates user requests for special enhancements to system software. Works with customers to gather specifications for the purchase, development, and installation of system software. Maintains service level agreements with various end-user departments and enterprise business units
Participates in analysis of documentation and workflows in departments, and designs/redesigns system components to support appropriate workflows. Assists in analyzing existing methods and developing alternatives to increase operations and production efficiency. Performs a needs assessment for complex workflows, customers, and/or clinical/revenue areas. Assists in analysis and documentation of reporting needs of end users
Follows project work plans. Works cooperatively with project team members to coordinate assigned duties with the overall program and related projects. Identifies potential process- and/or department-specific risks and assists in strategies to mitigate or resolve them. Researches, documents, and facilitates resolutions to issues reported by end-users. Tests system software per checklist guidelines and participates in the development of test scenarios. Collaborates with technical teams to research and problem-solve technical issues
Assists in the presentation of training to a variety of audiences. Ensures that system documentation is current and available to the customer and that customers are educated as to where to find it. Supports optimization activities to ensure staff effectively use the systems
Responsible for ongoing on call duties for one or more applications which generate Incidents outside of business hours. Often this role is on call for support of the most critical applications. Troubleshoot and resolve system issues escalated by the Help Desk. As needed, up to 25%, travel on site to provide support during go-live events and other work-related occasions; Travel could occur during standard off-hours support times
Performs other job-related duties as assigned
Qualification
Required
Associate's/Technical Degree or equivalent combination of education/related experience: Required
Epic Certification/Accreditation in area of responsibility: Required
Preferred
Bachelor's Degree or equivalent combination of education/related experience: Preferred
Zero to Two Years Healthcare IT application/technical experience: Preferred
An equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed, may be substituted for the above education and experience requirements: Preferred
Experience in Cheers as well as Hello World is preferred in addition to the certification
Benefits
A comprehensive benefits program is available for qualifying positions
Company
Adventist Health
Adventist Health is a Adventist Health is a not-for-profit health care organization .
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Gwen Mathews
CEO Ukiah Valley Medical Center, SrVP Operations AH Northern Cal Network
Kerry L. Heinrich
President and CEO
Recent News
The Business Journal
2025-12-11
The Business Journal
2025-11-13
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