CVS Health · 16 hours ago
Interoperability Strategy Leader
United States
Full-time
Remote
Director/Executive
$100K/yr - $232K/yr
8+ years expCVS Health is dedicated to building a more connected and compassionate health experience. The Interoperability Strategy Leader will set and communicate the enterprise-wide strategy for interoperability, ensuring alignment across product owners and business leaders while driving best-in-class solutions for providers and members.
Health CareMedicalPharmaceuticalRetailSales
Responsibilities
Develop, align, and communicate a unified interoperability strategy across all Aetna business lines, ensuring integration of emerging and existing solutions
Synthesize and maintain a comprehensive, enterprise-wide view of all interoperability and platform roadmaps; identify synergies, dependencies, and opportunities for consolidation or acceleration
Convene and align product owners, business leaders, and key stakeholders—including technology, product, quality, revenue integrity, interfacing tools, and all lines of business—to ensure strategic alignment and resource optimization
Build and maintain strong relationships with internal and external stakeholders, including national provider networks, to drive adoption and execution of interoperability strategies at scale
Advise on the intersection of technology, policy, and business, providing guidance on standards (FHIR, HL7, X12, NCPDP, and others), regulatory trends, and the implications for product and operational roadmaps
Lead the creation of executive-level, human-readable strategy materials that abstract and synthesize technical and operational roadmaps for leadership audiences
Represent and communicate interoperability strategy across the CVS Health enterprise and externally to the market, including industry forums and with vendor partners
Serve as a visible leader and ambassador for Aetna’s interoperability vision—representing the organization internally at the enterprise level, across business units, and externally in industry forums, conferences, and with key partners
Guide long-term planning (3–5 years), balancing immediate tactical needs with future-state vision and supporting initiatives in prior authorization, clinical data exchange, population management, cost/price transparency, and claims
Evaluate and recommend technologies and vendors, leveraging deep market and standards knowledge to ensure Aetna remains at the forefront of interoperability innovation
Provide strategic recommendations for resource allocation, convergence, and simplification—ensuring investments are maximized and value is realized across all business lines
Support and help lead governance processes, ensuring that strategy is translated into actionable deliverables, tracked, and measured for impact
Champion the storytelling of interoperability—using data visualization, narrative, and executive communication to build understanding, drive change, and inspire action across the organization
Facilitate and convene productive, sometimes difficult, conversations using a variety of facilitation models; drive consensus and momentum in complex, matrixed environments
Identify gaps, advocate for investment in new areas, and ensure that interoperability solutions are designed with both business value and end-user experience in mind
Foster a culture of innovation, collaboration, and continuous improvement, supporting people and culture change as the organization evolves toward a more interoperable future
Ensure all strategies and solutions are designed for scalability, flexibility, and compliance, with a clear understanding of the art of the possible while remaining grounded in pragmatic, incremental progress
Qualification
Required
8–10 years' experience in U.S. healthcare technology, with deep exposure to interoperability standards, vendor landscape, and product/program management
Demonstrated experience working across cross-functional teams and driving outcomes in large, complex, matrixed organizations
Strong understanding of policy, regulatory, and technology intersections in healthcare, including direct experience with standards development organizations and FHIR (Fast Healthcare Interoperable Resources) and Implementation Guides
Proven ability to separate tactics from long-term strategy, drive organizational alignment, and deliver results through influence rather than authority
Experience leading cross-functional teams, managing complex stakeholder environments, and building collaborative partnerships with technology, product, quality, revenue integrity, and interfacing tools teams
Deep understanding of provider and payer workflows—including prior authorization, clinical data exchange, population health, and member experience optimization
Exceptional communication skills, with experience translating technical content into executive-level strategy and storytelling—both internally and externally
High emotional intelligence, adaptability, and skill in synthesizing and summarizing complex, sometimes conflicting, information from multiple sources
Expertise in software development lifecycle, flexible roadmap creation, and user-centered product design
Ability to crosswalk between technical requirements and end-user experience, simplifying and designing for usability and impact
Skilled at describing the 'art of the possible' and future vision, while remaining pragmatic and focused on incremental, measurable progress
Proven ability to facilitate and convene productive, challenging conversations, using a variety of facilitation models to drive consensus and action
Preferred
Direct experience with Aetna or other large payer/provider organizations
Track record of driving large-scale transformation in healthcare technology and interoperability
Experience representing organizational strategy at industry forums, with vendors, and to executive leadership
Benefits
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
David Joyner
President and Chief Executive Officer, CVS Health
Chandra McMahon
SVP & CISO
Recent News
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