ISPN · 7 hours ago
Technical Support Specialist
KS
Full-time
Onsite
New Grad, Entry Level
$17/hr - $18/hr
0+ years expISPN is a trusted provider of 24/7 technical support services for internet, phone, and video providers. They are seeking technically proficient, customer-focused professionals to diagnose and resolve connectivity issues, home networking, and troubleshooting technical problems.
SportsTechnical SupportTV
Responsibilities
Diagnosing and resolving problems with modems, routers, Wi-Fi connectivity, and device configuration
Familiarity with basic IP addressing, DNS settings, and troubleshooting latency or packet loss issues is highly beneficial
Qualification
Required
Reliable high-speed internet (minimum 10 Mbps down / 5 Mbps up)
A dedicated PC or Mac (desktop or laptop) with an available Ethernet connection
Windows 11 or Mac 12+ operating system
Webcam and audio capabilities for training and team participation via Zoom
Residency in Kansas, Missouri, or Iowa (applications from other states will not be considered)
Full-time availability (40 hours per week)
Up-to-date mobile device
6 months to 1 year of IT support experience OR IT-related education
Familiarity with networking concepts such as TCP/IP, basic IP addressing, DNS settings, and troubleshooting connectivity issues
Preferred
1+ year of customer service experience
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance
Company
ISPN
Interactive Sports Provider Network - provides interactive television for sports programs
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-12-18Acquired
Leadership Team
Scott Lauber
President & CFO
Recent News
2025-07-04
Company data provided by crunchbase