Vertafore · 11 hours ago
Sr. Site Reliability Engineer
Denver, CO
Full-time
Hybrid
Senior Level
$110K/yr - $125K/yrVertafore is a leading technology company advancing the insurance industry through innovative software solutions. The role involves ensuring high availability and stability of Vertafore products by performing monitoring tasks, addressing escalations, collaborating with cross-functional teams, and automating solutions.
Business DevelopmentInformation TechnologySoftware
Responsibilities
Build knowledge on how the applications works, its underlying infrastructure, architecture, and data relationships
Perform daily monitoring tasks
Triage and address escalations from Customer Support and other Technology Operations teams
Perform quality assurance tasks
Work with cross functional team of Customer Support, Development, Technology Operations and SRE teams to research and resolve critical issues
Debug and correct application configurations, codes, database queries, and data to restore services
Collaborate with the development and product management teams for any solutions that required non-operational development engagement
Provide, review and execute ad hoc database changes
Collaborate with other Technology Operations and development teams to ensure proactive monitoring, high availability, and performance of products to achieve the best customer experience
Take ownership of root cause analysis to resolve problems permanently
Automate solutions and support processes
Create and maintain runbooks that outlined support procedures
Collaborate with others to innovate and implement solutions to optimize product and team performance
Communicate solutions effectively to technical and non-technical teams
Comply with standard processes and security policies when implementing solutions
Support production deployment and other projects as required
Be on call as required to respond to emergency escalations
Qualification
Required
BS degree in Computer Science, Engineering, or established professionals with relevant experience
Understanding of relational databases, specifically Oracle SQL Server, and ability to write complex SQL queries
Candidate without Windows, Linux or AWS experience must demonstrate a keen interest and self-motivated to pick up new technology
A fast learner
A problem solver
Ability to document procedures
Able to meet deadlines
Good communication skills. Able to deliver the message effectively to a technical and non-technical audience
Able to comply with processes and procedures
Able to maintain professional composure in any situations
Flexible in working extended hours on occasions or as required
Driven to improve, personally and professionally
Operate best in a fast-paced, flexible work environment with ability to work in a team
High speed internet to accommodate working from home needs
Occasional travel to our office location is required
Occasional lifting and/or moving up to 10 pounds
Frequent repetitive hand and arm movements required to operate a computer
Specific vision abilities required by this job include close vision (working on a computer, etc.)
Frequent sitting and/or standing
Preferred
Basic scripting skills such as Python or other relevant languages preferred
Exposure to any Linux based platforms such as but not limited to CentOS, Red Hat Enterprise Linux or Oracle Linux preferred
Basic knowledge to navigate on AWS environment is preferred
Exposure in the insurance industry is desired but not mandatory
Company
Vertafore
Vertafore offers software and essential information to address business challenges within the insurance industry.
Founded in 1969
1001-5000 employees
H1B Sponsorship
Vertafore has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (23)
2024 (14)
2023 (9)
2022 (25)
2021 (20)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
unknown2020-08-13Acquired
1999-12-01Private Equity
Leadership Team
Amy Zupon
Chief Executive Officer
J
Jeston Moran
Sr. Director of Software Development Custom and Tools at Vertafore
Recent News
FF News | Fintech Finance
2025-11-23
Company data provided by crunchbase