Kforce Inc · 1 day ago
Support Operations Analyst IV
Atlanta, GA
Contract
Onsite
Senior Level
$47/hr - $57/hr
5+ years expKforce Inc is seeking a Support Operations Analyst IV to join their team in Atlanta, GA. The Analyst's primary goal will be to drive revenue through direct sales activity while analyzing marketing efforts to bridge the gap between marketing spend and sales results.
ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
Responsibilities
Attribution Modeling: Implement and monitor attribution models (e.g., First-Touch vs. Multi-Touch) to determine which marketing channels (Webinars, SEO, Paid Ads) are actually driving revenue, not just "vanity metrics" like clicks
Campaign ROI Analysis: Track the cost-per-lead (CPL) and cost-per-opportunity of marketing campaigns to recommend where budget should be increased or cut
Inbound Funnel Optimization: Analyze the drop-off points in the inbound funnel (e.g., "Why do 50% of leads drop off after the demo request page?") and suggest fixes
Inbound Lead Response: Act as the "first responder" for inbound marketing leads, ensuring a <5 minute response time during business hours to maximize conversion
Outbound Prospecting: Continue high-volume outbound efforts (cold calls/emails) targeting accounts that resemble the "best performing" inbound leads (Lookalike Audiences)
Pipeline Hygiene: Enforce CRM discipline, ensuring that every opportunity is tagged with the correct "Lead Source" and "Campaign ID" so reports are accurate
Conversion Rate: MQL (Marketing Qualified Lead) to SQL (Sales Qualified Lead) percentage
Attribution Accuracy: % of closed deals with a verified Lead Source
Sales Activity: Outbound calls/emails + Inbound lead response time
Qualification
Required
5-7 years of relevant experience in sales operations, revenue operations, sales support, analytics, focused on strategic and operational impact
2-3 years of experience working with customer-facing teams, especially Inbound and SDR
Experience leading complex projects/programs or organizational change
Strong analytical and problem-solving skills (simplifying complex problems and developing data-backed solutions)
Strong business acumen and creativity
Strong SQL knowledge and expertise
Excellent communication and presentation skills
Strong interpersonal skills and ability to influence stakeholders
Benefits
Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance
Company
Kforce Inc
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.
1001-5000 employees
H1B Sponsorship
Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-05-20IPO
2014-06-08Acquired
Leadership Team
Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
Recent News
2025-11-19
2025-11-07
2025-11-04
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