FreshDirect · 19 hours ago
Head of Product
FreshDirect is a technology-powered grocery company aiming to revolutionize the grocery experience. The Head of Product Management will lead the product management team, overseeing the entire product lifecycle and collaborating with cross-functional teams to enhance customer experience and drive business growth.
Responsibilities
Owns the why, what, and when of the product: Develop and own the product vision and strategy, ensuring alignment with the company's overall goals and market trends
Lead the product management team in developing and executing product roadmaps, including feature prioritization and requirement definition
Conduct market research and user research to identify customer needs and opportunities related to Food / Grocery delivery
Owns the user experience – internal voice of the user in the pod (product team) and connects business and tech worlds
Collaborate with cross-functional teams, including engineering, marketing, merchandising, and operations, to ensure the successful development and launch of products
Develop launch plans, ensure readiness of the various cross-functional partners. Provide consistent updates to leadership and executives, making communication easy and clear regarding product issues and decisions to be made
Owns the prioritization of requirements and its continuous refinement. Negotiates Yes/No with the business and with the delivery team; empowered to make decisions related to product features, backlog prioritization, release planning
Lead business-critical operational performance indicators and technical metrics, including but not limited customer conversions, basket size, units per order
Monitor product performance and make data-driven decisions to improve product effectiveness. Manage the product budget and resources
Build and maintain strong relationships with key stakeholders, including senior management and customers
Lead and mentor the product management team, providing coaching and development opportunities
Qualification
Required
Extensive experience in digital product lifecycle management, technology build vs buy decision making, and customer-centric innovation
10+ years of experience in product management, including product roadmap development, execution, feature prioritization and successful feature rollouts
Proven experience in market research and user research to identify customer needs and opportunities related to e-commerce / Omni channel background
Strong background in leveraging analytics to guide strategic decisions, with experience in data science a plus
Experience in understanding customer funnel for DTC products, tracking customer behaviors, and monitoring product performance
Ability to establish and lead digital transformation and drive technology product innovation to deliver operational efficiency
Ability to operate autonomously in a dynamic environment, effectively managing multiple priorities and drive key strategic initiatives
Strong executive presence with the ability to influence and drive decisions at all levels of the organization, including senior leadership and external stakeholders
Excellent leadership and coaching abilities, with a focus on developing high-performing teams and cultivating a culture of excellence and accountability
Advanced proficiency in leveraging data analytics and business intelligence tools to inform product features and business impact
Strong communication, negotiation, and interpersonal skills, with the ability to influence and collaborate effectively across various functions
A 'roll-up-your-sleeves' mentality, with the ability to manage high-level strategy while diving into the details when needed
Preferred
Experience in leading product teams in e-commerce grocery / food delivery industry is preferred
Benefits
Competitive compensation, equity, and benefits — we take care of our people so they can do their best work.
Time Off: PTO, Safe & Sick Time, and Paid Holidays.
Health Benefits: Medical, Vision, Dental, and Voluntary Disability coverage.
Financial Benefits: 401(k) with employer match and Life Insurance.
Location: Our state-of-the-art Bronx campus features an on-site gym, cafeteria, and employee market.
We offer free on-site parking and an employee shuttle service from nearby MTA stations.
People Investment: We provide job training and leadership development programs to support professional growth and partner with local colleges to offer tuition discounts.
Perks: Enjoy a 20% employee discount on FreshDirect online orders and our wine store.
Our on-site employee market offers substantial product markdowns, and we host regular vendor spotlights and engagement events so employees can experience our products firsthand.
Company
FreshDirect
FreshDirect delivers fresh food to residences and offices.
H1B Sponsorship
FreshDirect has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (13)
2023 (2)
2022 (26)
2021 (36)
2020 (11)
Funding
Current Stage
Late StageTotal Funding
$280MKey Investors
J.P. Morgan Asset ManagementAIG Investments
2023-11-08Acquired
2016-09-26Private Equity· $189M
2014-04-02Series Unknown· $10M
Leadership Team
Recent News
2025-10-24
The Real Deal
2025-10-15
Company data provided by crunchbase