BeloForm Craft · 6 hours ago
Customer Service Officer
Austin, TX
Full-time
Hybrid
New Grad, Entry Level
$49K/yr - $52K/yrBeloform Craft is a growing company dedicated to delivering high-quality promotional solutions. They are seeking a dedicated and articulate Customer Service Officer to serve as a key point of contact between the company and clients, ensuring clear communication and timely resolution of inquiries.
Architecture & Planning
Responsibilities
Respond to customer inquiries in a timely, accurate, and professional manner
Provide clear information regarding services, processes, and next steps
Resolve issues efficiently while maintaining a high standard of service
Document interactions and maintain accurate records
Coordinate with internal departments to ensure customer needs are met
Uphold company standards, policies, and communication guidelines
Qualification
Required
Strong verbal and written communication skills
Professional demeanor with a customer-focused mindset
Excellent organizational and time-management abilities
Ability to work independently and collaboratively
Problem-solving skills with attention to detail
Comfortable using standard office and customer management tools
Benefits
Growth opportunities within a stable and expanding company
Supportive and professional work environment
Ongoing skill development and internal training
Consistent full-time schedule
Company
BeloForm Craft
At BeloForm Craft, we believe in the transformative power of architecture to shape the world around us.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase