IHG Hotels & Resorts · 3 days ago
Sales Manager H06 (199116)
Nashville, TN
Full-time
Onsite
Entry, Mid Level
1+ years expIHG Hotels & Resorts is seeking a Sales Manager to establish a client base and secure business for the hotel. The role involves negotiating rates, monitoring inquiries, conducting events, and collaborating with various departments to ensure guest satisfaction and achieve sales goals.
HospitalityHotelRestaurants
Responsibilities
Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded
Achieve personal and team goals as assigned
Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines
Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders
Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures
Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients
Disseminate sales-related information to other departments as appropriate
Arrange and conduct special events, site inspections, and off-site presentations for potential clients
Entertain clients in accordance with established company and hotel policies and guidelines
Maintain client files and update information daily in accordance with established departmental policies and procedures
Produce monthly sales-related reports and sales forecasts for assigned area of responsibility
Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets
Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings
Promote teamwork and quality service through daily communication and coordination with other departments
Interact with outside contacts: Guests – to ensure their total satisfaction; Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc. – to ensure repeat business, follow up on events, and generate new business; Other contacts as needed (Professional organizations, community groups)
May assist in developing and implementing sales plans
May also participate in the annual budgeting and planning process
Perform other duties as assigned
May serve as 'manager on duty' as required
Qualification
Required
Some College plus 1-2 years sales or marketing related experience, or equivalent combination of education and experience
Must Speak Fluent English
Ability to perform frequently standing up or moving within and outside of the facility
Carrying or lifting items weighing up to 25 pounds
Handling objects
Communication skills are utilized a significant amount of time when interacting with others
Demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company
Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently
Problem solving, reasoning, motivating, organizational and training abilities are used often
Ability to travel to attend workshops, tradeshows, conventions, etc
Preferred
Related degree preferred
Prior hotel sales experience preferred
Other Languages Preferred
May require a valid Driver's License
May be required to work nights, weekends, and/or holidays
Company
IHG Hotels & Resorts
IHG Hotels & Resorts is a global hotel company with the mission of providing True Hospitality for Good.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Elie W. Maalouf
Chief Executive Officer
Dana Shefsky
Head of Customer and Partner Experience
Recent News
Hotel Management Network
2026-01-19
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