Consensus Cloud Solutions · 18 hours ago
Collections Specialist
United States
Full-time
Remote
Mid Level
$53K/yr - $68K/yr
3+ years expConsensus Cloud Solutions is a leading digital cloud fax and interoperability solutions organization focused on transforming healthcare through advanced technology. They are seeking a Collections Specialist to join their Finance Operations team, responsible for monitoring customer accounts, resolving payment discrepancies, and maintaining relationships with customers to expedite collections.
Artificial Intelligence (AI)Health CareInformation ServicesInformation TechnologyInternet
No H1B
Responsibilities
Monitoring customer account details for nonpayment, delayed payments, and other irregularities
Researching and resolving payment discrepancies
Following up on past due accounts and collecting payments, both via email and phone contacts
Developing and maintaining relationships with customers to expedite collections
Under the supervision of the collections management, negotiating payment arrangements, working with third party collections, and recommending write offs
Maintaining, reviewing, and analyzing A/R aging reports with periodic status updates with the account management team
Assisting with other tasks as assigned by collections lead or management and supporting the AR team with ad hoc projects
Answer phone calls and help customers
Assist with project work as necessary
Perform other duties and responsibilities as required, assigned, or requested
Qualification
Required
3+ years of collections experience with a high volume of accounts, this role will work with a minimum of 500 accounts
1+ years of experience with Oracle Financials software
Intermediate Excel skills, including Lookups and Pivot Tables
Strong knowledge of billing procedures and collection techniques
Excellent customer service and problem-solving skills
Strong analytical and detail-oriented mentality
Ability to multitask in a fast-paced environment
Exceptional organizational skills with the ability to multitask and correctly prioritize
Strong verbal and written communication skills
Ability to clearly communicate in a business environment verbally and in writing
High attention to detail
Preferred
1+ years of experience in Salesforce
Benefits
Annual performance bonus
ESPP
Enhanced time off packages and benefits
Company
Consensus Cloud Solutions
Consensus Cloud Solutions, Inc. (NASDAQ: CCSI) is a global leader in digital cloud fax technology.
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$225M2025-07-09Post Ipo Debt· $225M
2021-10-01IPO
Leadership Team
Scott Turicchi
Chief Executive Officer
Jeffrey Sullivan
Chief Technology Officer
Recent News
2025-11-07
Business Wire
2025-11-06
Company data provided by crunchbase