Customer Support Specialist jobs in United States
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Tata Consultancy Services · 13 hours ago

Customer Support Specialist

positionMilford, OH
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$35K/yr - $38K/yr

Tata Consultancy Services is seeking a Customer Support Specialist who will provide high-quality customer service and operational support for auto claims. The role involves handling inbound inquiries, resolving claim-related questions, and ensuring timely processing of documentation and payments.

Business Information SystemsConsultingInformation TechnologyIT Management
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H1B Sponsor Likelynote

Responsibilities

Respond to inbound calls and emails regarding:
Status and processing of estimates or supplements
Payment status for rental, tow, and property damage
Payment issuance details, including void and reissue requests
Status of deductibles
Rental and towing updates
Total Loss claim updates
Provide guidance on:
Submitting assignments
Requesting and receiving copies of estimates
Understanding supplement workflows, including addressing supplements not yet approved
Troubleshooting delays or issues with estimates or supplements in process

Qualification

Customer service skillsData entryMicrosoft OfficeAuto claims experienceCommunication abilities

Required

Strong customer service skills with excellent written and verbal communication abilities
Proficiency in data entry and Microsoft Office applications (Excel, Word, Outlook)
Ability to manage high‑volume work with accuracy and efficiency

Preferred

Experience or background in auto claims or insurance operations

Company

Tata Consultancy Services

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Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
dateFounded in 1968
location
Mumbai, Maharashtra, IND
people-size10001+ employees
web-link
http://www.tcs.com

H1B Sponsorship

Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)

Funding

Current Stage
Public Company
Total Funding
unknown
2004-08-25IPO

Leadership Team

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K. Krithivasan
Chief Executive Officer & Managing Director
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Aarthi Subramanian
President and Chief Operating Officer

Recent News

Hindu Business Line
TCS, Infosys rank among world’s top IT services brands in 2026
2026-01-21
Benzinga.com
'This Is One Of The Most Testing Moments For Leaders,' PwC Chairman Mohamed Kande Says As 56% Of Companies Get 'Nothing Out Of' AI
2026-01-20
The Hindu
TCS incorporates regional HQ in Saudi Arabia
2026-01-20
Company data provided by crunchbase