GEICO · 1 day ago
Senior Product Manager - Customer Data Platform
San Jose, CA
Full-time
Hybrid
Senior Level
$140K/yr - $230K/yr
7+ years expGEICO is a leader in Auto insurance and is undergoing a technology transformation to enhance customer experience. They are seeking a Senior Product Manager to drive their Customer Data Platform (CDP) roadmap, collaborating with various teams to ensure effective data utilization and customer engagement.
Auto InsuranceFinancial ServicesGovernmentInsuranceInternetMobile
No H1B
Responsibilities
Collaborate with Product Management, Servicing, Sales, Fraud, Marketing, and UX teams to understand use cases and segmentation needs
Work closely with internal stakeholders to understand their data needs and translate those needs into user stories for Data & Analytics, technical, and engineering teams
Help develop a comprehensive CDP implementation strategy aligned with overall product and customer success goals
Identify new data sources and onboard existing data sources to the CDP
Evolve our identity resolution models (deterministic and probabilistic)
Build and run queries to answer questions and build segment and build solutions for users of CDP to be able to self-serve
Be the CDP subject matter expert, gathering information to create accurate, informative, and resonant user stories for both the business and the data team
Deeply understand customer needs to define priorities, inspire the broader team, and deliver best-in-class experiences and enabling capabilities
Help build the product roadmap, define user stories, and drive trade-off decisions
Identify new products and features on behalf of the customer, leading 1-2 scrum teams to align on mission and deliver great results iteratively
Leverage qualitative and quantitative data to measure results, inform the roadmap, and achieve benefit, adoption, and financial results
Collaborate with Product, Analytics, Engineering, and Business Leaders to drive scalable data solutions
Present effectively to high-level stakeholders, set clear priorities and direction, and build bridges across groups
Own the product end-to-end by developing business models, defining and analyzing success metrics, and managing strategic projects
Champion and educate product managers and lines of businesses on what the GEICO CDP can do for their business
Lead the CDP Squad in achieving strategic outcomes with solutions that are Valuable (our customers choose to use), Viable (the solution works within the constraints of the business), Usable (our customers can figure out how to use) and Feasible (our engineers have the skills and technology to implement)
Qualification
Required
Bachelor's degree in Computer Science or equivalent and related experience with 7+ years of proven experience as a Product Manager, with 4+ years in managing Customer Data Platforms
Technologies for CDP PMs to be familiar with Graph and Cassandra, ADLS especially Iceberg, Snowflake, Kafka, Flink, ElasticSearch and Rosette Name Indexer or equivalent for Identity Resolution, GraphQL
Strong strategic thinking, analytical, and problem-solving skills
Excellent communication and interpersonal skills
Proven ability to lead cross-functional teams and deliver results in an iterative development environment
4+ years on a CDP, Reverse ETL, Data Warehouse, or Integration-as-a-Service product
Alignment-building expertise - you listen, understand, and influence at a near-executive level
Fluency with concepts like unique identifier, API, ETL etc
Data proficiency - you can source, analyze, and present quantitative and qualitative data
Excellent writing skills - you write clearly and concisely, favoring plain language over jargon
Initiative - you take ownership of problems when next steps aren't clear
Contribute a deep knowledge of customer data integration, identity resolution, and the related competitive landscape
Preferred
Insurance industry experience is a plus
An Engineering background is a plus
Experience building Data Platforms
Benefits
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
Company
GEICO
GEICO, Government Employees Insurance Company, has been providing affordable auto insurance since 1936. It is a sub-organization of Berkshire Hathaway.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown1996-01-01Acquired
Leadership Team
Todd Combs
Chairman, President, and Chief Executive Officer
Clayton Johnson
Sr. Director of Product Management
Recent News
Dallas Innovates
2026-01-17
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