Vertisystem (A MOURI Tech Company) · 21 hours ago
Customer Service Representative
United States
Part-time
Remote
Entry, Mid Level
$20/hr - $24/hr
2+ years expVertisystem, a MOURI Tech Company, is seeking a Customer Service Representative for a part-time weekend role. The ideal candidate will be responsible for engaging with clients to understand their real estate needs and providing exceptional service to enhance customer satisfaction.
Cloud ComputingInformation TechnologyStaffing Agency
Hiring Manager
Ashish Kelwa
Responsibilities
Make outbound and inbound warm dials daily to identify clients’ real estate transaction needs and respond by providing superior service and resolution
Work in a collaborative team atmosphere and independently
Ability to determine the needs of our clients through effective problem-solving, listening, and questioning skills
Make successful connections between consumers and real estate professionals to move the business forward, increase operational efficiency, and break records
Scheduling flexibility is required as some shifts require late evening or weekend hours
Read and Speak English fluently, an additional language is a bonus but not essential (Spanish)
Qualification
Required
This is a part-time role to work on Weekend (Sat-Sun) shifts
The candidate must reside in Scottsdale, AZ or nearby areas to apply for this role
2+ years' experience in a phone-based call center role or equivalent
Ability to determine the needs of our clients through effective problem-solving, listening, and questioning skills
Scheduling flexibility is required as some shifts require late evening or weekend hours
Read and Speak English fluently
Ability to overcome objections with exceptional conflict resolution to generate a positive consumer experience while maintaining professionalism with a focus on empathy
Go the extra mile with customer service excellence to make sure customers leave with a smile
You are a confident, professional communicator, skilled at speaking and building rapport with people of all backgrounds through negotiation and persuasion
Customer-focused, you value customer engagement and advocacy with an interest in relationship management
Welcome change and are always looking for ways to improve
Must be able to work one of the weekend shifts
Preferred
Some sales experience or equivalent preferred
An additional language is a bonus but not essential (Spanish)
Company
Vertisystem (A MOURI Tech Company)
Vertisystem, now part of Mouri Tech Company, is a leading provider of Cloud Technology and Staffing solutions.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-06-10Acquired
Leadership Team
Rakesh Sadhwani
CEO and President
Company data provided by crunchbase