Bassett Healthcare Network · 8 hours ago
HR Shared Services Specialist
Cooperstown, NY
Full-time
Onsite
Entry, Mid Level
2+ years expBassett Healthcare Network is committed to improving the health of its patients through an innovative and patient-focused culture. The HR Shared Services Specialist will provide HR support across all functions, ensuring an exceptional experience for caregivers and practitioners while working collaboratively with the HR team.
Health CareHospital
Responsibilities
Escalates inefficient processes or concerns and employee experiences. Continuously focuses on finding new ways to improve the employee experience and speed of resolution
In partnership with the HR team, works to identify and eliminate barriers to accuracy, productivity, and quality
Will support all areas of HR including benefits, employee relations, retirement, compensation and Talent Acquisition/Nursing Recruitment
Participates in cross-functional process improvement initiatives as required
Prepares appropriate paperwork and processes for employee status changes
Supports Talent Acquisition/Nursing Recruitment with completion of any network transfer processes
Supports the HR team with educating on policies
Supports the HR team with any special (ad hoc) projects that require additional assistance
Creates, maintains and audits employee files
Assist with internal and external audit requests
Manages employee license notification and renewals
Manages unemployment claims
Prepares and reviews reports upon request
Tracks HR reporting metrics, including performance appraisals, disciplinary action, orientation checklists, and new hire data
Works in a fast-paced operational environment and employs rapid, accurate judgement in the face of ambiguity or broken processes
Will work assigned action items in HRIS system including employee terminations and the required notifications
Will support with HealthStream assignments and administration
Will support employee engagement and employee recognition initiatives throughout the Network
Manages confidential and sensitive employee information and adheres to strict data privacy standards
Sort and distribute all incoming and outgoing HR mail
Serves as back up as necessary for the HR Shared Services Assistant
Performs other duties as assigned
Qualification
Required
High School or GED
2 years Human Resources experience or related administrative experience
2 years multifunctional role where high-touch customer service is required
2 years healthcare experience
Attention to Detail
Build Relationships
Communication
Customer Service
Mult-Tasking
Time Management
Accuracy
Computer Skills
Maintain Files
Preferred
4 year/Bachelor's Degree in related field
Benefits
Paid time off, including company holidays, vacation, and sick time
Medical, dental and vision insurance
Life insurance and disability protection
Retirement benefits including an employer match
And more!
Company
Bassett Healthcare Network
Bassett Healthcare Network is a healthcare network providing hospital, primary care, specialty, and home health services. It is a sub-organization of Bassett Healthcare Network Research Institute.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$82MKey Investors
Scriven Foundation
2022-08-25Grant· $82M
Leadership Team
Angela Belmont
Senior Vice President Chief Nurse Executive
Brandon Greene
Chief of Pediatrics
Recent News
Central New York Business Journal
2026-01-17
Central New York Business Journal
2025-10-03
Company data provided by crunchbase