Mettler-Toledo International, Inc · 1 day ago
Inside Sales Support Coordinator
Billerica, MA
Full-time
Onsite
Entry Level
$24/hr - $26/hr
1+ years expMettler-Toledo International, Inc. is a leader in analytical measurement solutions for industrial manufacturing processes. The Inside Sales Support Coordinator will process order flow, collaborate with sales managers, and serve as a customer liaison to support account growth and maintain strong business relationships.
Manufacturing
Responsibilities
Communicating information to customers and sales agencies regarding the availability of parts, list pricing, shipment dates, and tracking numbers based on inbound inquiries
Overseeing the completion of CRM tasks assigned by internal teams
Assisting with billing disputes
Proactively communicating with customers regarding overdue items
Supporting entry of complex orders
Reviewing outstating pipeline and supporting the Regional Sales Manager (RSM) by requesting opportunity follow-up/updates from channel partners
Coordinating with RSMs within the organization to achieve problem resolution and addressing customer issues promptly and effectively
Supporting the process of account qualification to determine account potential
Accurately completing professional customer quotations and pre-sales activities
Working closely with the data steward to maintain CRM database accuracy
Qualification
Required
1-3 years of customer service experience, ideally in a life science industry
Ability to be adaptable in a fast-paced environment
Strong interpersonal skills with the ability to be detail oriented and learn quickly
Curious and inquisitive mindset
Willingness and ability to comprehend technical concepts
Benefits
Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
Tuition reimbursement, educational matching gift program, perks and discounts
Parental and caregiver leave programs
All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
Company
Mettler-Toledo International, Inc
At METTLER TOLEDO, our mission is to empower industries worldwide with precision instruments and services that drive progress toward a better and more #sustainable future.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$35.8M2021-10-22Grant· $35.8M
2001-11-29Acquired
Leadership Team
Michelle R.
Vice President, General Counsel, and Secretary (chief legal officer level of authority in role)
Alex Brown, SHRM-CP
Human Resources Business Partner
Recent News
Google Patent
2025-02-16
2025-02-16
2025-02-16
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