Dillard's · 1 day ago
Director of Consumer Credit
Little Rock, AR
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expDillard’s is a family-owned powerhouse in retail with over 80 years of experience. They are seeking a visionary Director of Consumer Credit to lead marketing initiatives for their credit portfolio, enhance customer loyalty, and drive sales through strategic product development and data-driven insights.
E-CommerceFashionMen'sRetailWomen's
Responsibilities
Develop and launch new credit products, enhancements, and value propositions that spark store visits and sales – think targeted campaigns that make every swipe count
Implement proven retention tactics in those crucial early months to boost engagement, loyalty, and profitability, using data-driven insights to personalize experiences
Partner with our CRM analytics team to uncover cardholder opportunities, evaluate campaign performance through research and reporting, and pivot strategies based on real-time results and business priorities
Influence teams across marketing, finance, and external partners to deliver seamless programs that align with Dillard’s growth goals
Qualification
Required
5+ years in marketing, ideally in credit cards, financial services, or consumer finance; bonus for retail exposure and understanding of key drivers like acquisition costs and lifetime value
Strong project and process management to lead cross-functional teams (internal and external); excellent analytical chops with tools like MS Office Suite; top-tier communication and presentation skills for all levels
Self-starter with high energy, initiative, and a results-driven focus; adaptable to fast-paced changes, detail-oriented, and skilled at leveraging analytics to spot opportunities
Proven leadership and relationship-building to inspire teams and stakeholders
Bachelor's degree required
Benefits
Comprehensive medical, dental, and vision coverage
Short-term disability and life insurance
401(k) with company match
Exclusive associate merchandise discounts
Opportunities for professional development
Company
Dillard's
Dillard's Inc. is a luxury department store chain in the United States.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$800M2025-03-17Post Ipo Debt· $800M
1969-05-09IPO
Leadership Team
Herb Raiffie
COO
JEFF SCOTT
CORPORATE PRODUCT DEVELOPMENT COORDINATOR DILLARDS HOME
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