Innovaccer · 1 week ago
Sr. Director / Director - Product Management - Comet (Access Center)
Innovaccer is seeking an experienced Senior Director of Product Management to lead their AI-powered access and patient engagement platform, Comet. This role involves owning the product strategy and execution while mentoring a high-performing team and collaborating with various stakeholders to drive growth and innovation.
AnalyticsArtificial Intelligence (AI)DatabaseHealth Care
Responsibilities
Define and own the product vision, strategy, and roadmap for Innovaccer Comet, focused on access center workflows, scheduling optimization, referral management, patient engagement, and operational efficiency
Lead, coach, and develop a high-performing product management team, driving execution against aggressive adoption, revenue, and customer outcome goals
Partner closely with engineering, design, data science, AI/ML, and clinical teams to deliver scalable, intelligent solutions that reduce friction, improve access, and enhance patient experience
Act as the executive product leader in key customer interactions, including sales cycles, renewals, roadmap reviews, and executive workshops, articulating product value and differentiation
Carry shared revenue accountability, driving measurable ARR growth, expansion, retention, and product-led adoption across the Comet portfolio
Build deep, trusted relationships with customers through advisory councils, design partnerships, and ongoing feedback loops—positioning Comet as a mission-critical access platform
Monitor market trends, competitive landscape, and evolving access challenges (e.g., provider capacity constraints, referral leakage, patient no-shows, call center efficiency) to keep Comet ahead of market needs
Define and track outcome-based KPIs, such as access conversion rates, scheduling efficiency, referral completion, patient engagement, and operational cost reduction
Inspire teams to think beyond stated requirements and deliver innovations customers cannot operate without, setting a high bar for product excellence and impact
Qualification
Required
10–15+ years of Product Management experience, with at least 5+ years leading enterprise healthcare or health-tech platforms, ideally in access, patient engagement, scheduling, or operational workflow solutions
Proven experience building and scaling high-performing product teams in fast-paced, growth-oriented environments
Strong understanding of health system access center operations, including scheduling, referrals, call center workflows, patient intake, and digital front-door experiences
Experience building and maintaining AI products, especially AI agents and co-pilots
Demonstrated ability to deliver enterprise-grade products with measurable adoption, customer impact, and revenue growth
Track record of executive-level customer engagement, including product demonstrations, strategic workshops, and sales enablement
Experience owning or influencing product-driven revenue goals and aligning roadmap decisions with commercial outcomes
Exceptional leadership, communication, and executive presence, with the ability to influence senior leaders across health systems and internal stakeholders
Bachelor's degree required
Preferred
Experience leading offshore teams in India is a strong plus
MBA, MHA, MPH, or equivalent preferred
Benefits
Generous Paid Time Off
Best-in-Class Parental Leave
Recognition & Rewards
Comprehensive Insurance Coverage
Company
Innovaccer
Innovaccer provides an AI cloud platform for healthcare data management and analytics.
H1B Sponsorship
Innovaccer has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (11)
2023 (7)
2022 (33)
2021 (25)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$654.1MKey Investors
Mubadala Capital VenturesTiger Global ManagementM12 - Microsoft's Venture Fund
2025-01-09Series F· $275M
2025-01-09Secondary Market
2021-12-15Series E· $150M
Recent News
2026-01-22
Inc42 Media
2026-01-22
Company data provided by crunchbase