HID · 17 hours ago
Social Media Manager
Austin, TX
Full-time
Onsite
Entry, Mid Level
2+ years expHID is a high-tech software company headquartered in Austin, TX, that powers the trusted identities of the world’s people, places, and things. The Social Media Manager II will manage all social media activities globally, create strategic social media plans, and develop engaging content to increase audience size, engagement, and conversions.
GovernmentInformation ServicesSecurity
Responsibilities
Driving corporate social media strategy, including implementation across platforms
Working closely with Business Area Marketing teams to generate social content and campaigns that drive larger HID narrative
Creating and implementing social media campaigns with an eye for engagement and thought leadership
Writing, editing, and proofreading all social media content from a variety of stakeholders
Introducing new content types, including video and visually engaging formats
Managing, developing, and growing all social media channels to increase audience size, audience engagement, and conversions
Managing and optimizing social media calendar in alignment with HID’s editorial and content calendars
Serving as resident expert and primary point of contact for social media management platform, including management and optimization of platform
Managing and growing corporate social advocacy program for company subject matter experts and executives
Maintaining a consistent brand voice across platforms for all social media content
Overseeing all social media content aligns with brand standards and guidelines
Serving as brand ambassador and representative of HID by engaging social media followers, answering questions and routing inquiries to other teams and functions
Setting performance goals, measuring, and reporting on related KPIs to establish benchmarks and drive future social campaigns and strategies
Remaining updated on platform improvements and new offerings in the social media space
Taking HID’s social media program to new heights and stand out from the competition
Qualification
Required
Minimum 2 years of social media management experience
Experience and knowledge in copywriting, proofreading and editing
Demonstrated examples of engaging social media campaigns and related content
Superior communication and organizational skills
Familiarity with social media management platforms, such as Hootsuite
Strong understanding of social media KPIs and ability to report on them
Strong project management and analytical skills
Highly collaborative with ability to prioritize multiple stakeholder requests
Bachelor's degree, in communications, journalism or related marketing discipline
Experience with social media platforms and management tools
Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc
Preferred
Experience in business-to-business (B2B) preferred
Experience in technology social media a plus
Candidates with equivalent education plus relevant work experience may also be considered
All related software in industry
Familiar with operating systems, such as Windows, etc
Benefits
Competitive salary and rewards package
Competitive benefits and annual leave offering, allowing for work-life balance
A vibrant, welcoming & inclusive culture
Extensive career development opportunities and resources to maximize your potential
Company
HID
HID powers the trusted identities of the world's people, places and things.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Robinton
VP, RTLS Business Unit
Robert K. Rowe
VP, Corporate AI
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