Intermountain Health · 22 hours ago
Patient Financial Advocate Bilingual
Good Samaritan Hospital
Full-time
Onsite
New Grad, Entry Level
$19.97/hr - $30.21/hrIntermountain Health is a healthcare organization seeking a Patient Financial Advocate Bilingual to provide financial counseling to uninsured and underinsured patients. The role involves assisting patients with medical assistance eligibility, submitting applications for financial programs, and educating them on insurance coverage and billing policies.
Health Care
Responsibilities
Provides financial counseling and assistance to patients and their families, explaining their insurance coverage, benefits, and out-of-pocket costs
Identifies and facilitates the application of financial assistance programs, such as Medicaid, charity care, or payment plans, for eligible patients
Completes and submits appropriate applications to Department of Human Services or MA Site as applicable. Follows up through determination
Obtains and verifies insurance information, authorizations, and referrals for scheduled and unscheduled services
Reviews and updates patient accounts, ensuring accuracy and completeness of demographic and financial information
Follows up with patients, providers, and insurance companies to resolve billing issues and disputes
Educates patients on their financial obligations and rights and provide information on billing policies and procedures
Documents all financial counseling and assistance activities in the electronic health record system
Collaborates with other departments and teams to ensure a positive and seamless patient experience
Qualification
Required
Demonstrated experience in healthcare revenue cycle, patient access or other customer service role
Demonstrates knowledge of the Affordable Care Act, Insurance billing, medical terminology, and reimbursement practices
Demonstrated proficiency in interpreting insurance Explanation of Benefits
Demonstrated proficiency in computer skills including Microsoft Office applications, electronic health record systems, internet and email
Demonstrates excellent communication, interpersonal, and problem-solving skills
Ability to work independently and collaboratively in a fast-paced and dynamic environment
Preferred
High School Diploma or GED
Experience in financial counseling, insurance verification, or collections
Experience with Epic
Bilingual Spanish speaking
Benefits
Generous benefits package
Programs to foster a sustainable culture of wellness
Living healthy, happy, secure, connected, and engaged
Company
Intermountain Health
Intermountain Health is a Health Care cantre.
Founded in 2024
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brandon Plewe
Director of Development - Wasatch Back
Recent News
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2026-01-16
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