Hexcel Corporation · 22 hours ago
Account Representative
Casa Grande, AZ
Full-time
Onsite
Entry Level
1+ years expHexcel Corporation is a leader in the manufacturing of advanced composite materials. The Account Representative will be responsible for customer interactions, managing RFQ/RFPs, processing orders, and ensuring compliance with international trade regulations while maintaining a safe work environment.
AerospaceIndustrial
No H1B
U.S. Citizen Only
Responsibilities
Act as focal for customer interactions and technical coordination – regularly communicating with contacts in customer organization to provide progress updates, schedule performance, and ensure Hexcel is responding to customer needs. Support customer meetings as required
Request and assemble information provided by various departments to support RFQ/RFPs from customers. Follow-up with customers on quoted materials and forecast requirements, and supply feedback to management in a timely manner
Supply new/potential customers with Hexcel required documents and work with Credit Department to establish credit terms
Load customer orders (sales orders) into Hexcel's ERP System in accordance with the customer's Purchase Orders, overall contractual requirements, and using internal upload tools. Ensure customer requirements are properly coded, and all other price list codes, product codes, etc. are properly associated with each customer order
Responsible for timely response to customers for warranty claims and returns. Coordinate and ensure appropriate reviews are performed to ascertain responsibility and proper response. Ensure warranty system is properly updated, debits and credits are properly understood and coordinated, and product replacement or repairs are properly administered (including pricing if required). Coordinate with cross functional departments as needed
Adhere to International Trade Compliance (ITC)/Legal obligations, including completion of Export Screening Checklist, maintenance of electronic documentation supporting quotation and orders, and document retention requirements. Verify Export Control Classification Numbers (ECCNs) are in place for materials being quoted and/or sold internationally, including requests of ECCN for new part numbers
Maintain a safe, clean, and secure work environment. Actively support site safety goals and objectives by participating in monthly safety trainings and other requested initiatives, helping eliminate potential safety issues, unsafe acts and/or conditions. Comply with Hexcel policies, procedures, and Code of Business Conduct
Qualification
Required
Bachelor's degree in related field preferred
A minimum of one (1) year of equivalent experience in customer support, retail, project management, or production. Preferably in the aerospace, composite materials, and/or manufacturing industries. Equivalent combination of education and related aerospace industry experience may be considered
Ability to effectively present information and respond to questions from groups of managers, clients, and customers. Ability to write reports, business correspondence and procedures
Excellent written and verbal communication skills, able to communicate with individuals across the organization, including site senior staff and plant manager
Current computer literacy is a must, including proficiency in the use of the entire Microsoft Office Suite (i.e. Word, Excel, PowerPoint, and Outlook), and a working knowledge of MRP/ERP systems. Microsoft AX and/or Dynamics 365 experience a plus
Eligible candidates must be a: U.S. citizen, U.S. national, person lawfully admitted for permanent residence, temporary resident under sections 210(a) or 245(A) of the Immigration and Nationality Act, person admitted in refugee status, or person granted asylum
Company
Hexcel Corporation
Hexcel today offers a breadth and depth of products and services that is unmatched in the industry.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$300M2025-02-11Post Ipo Debt· $300M
1978-01-13IPO
Leadership Team
Emmanuel Rémy
VP Aerospace Marketing Europe Asia Pacific Middle East Africa
Jeffrey Campbell
Member Board of Directors
Recent News
2026-01-09
2025-12-11
2025-11-19
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