MS Shift, Inc. · 2 days ago
Shipping Manager
New York, NY
Full-time
Onsite
Mid, Senior Level
$70K/yr - $80K/yr
3+ years expMS Shift, Inc. is seeking a Shipping Manager responsible for overseeing all outbound and inbound shipping operations. This role focuses on ensuring accurate, timely, and cost-effective delivery of products while managing carrier relationships and optimizing processes to support business growth.
HospitalitySoftware
Hiring Manager
Ori Zur
Responsibilities
Manage daily shipping operations, including domestic and international shipments
Oversee order fulfillment, packaging, labeling, and dispatch processes
Ensure shipments meet delivery deadlines and quality standards
Negotiate rates and manage relationships with carriers, freight forwarders, and couriers
Monitor shipping costs and implement cost-reduction strategies
Ensure compliance with shipping regulations, customs requirements, and trade laws
Track shipments, resolve delays, damages, and delivery issues
Develop and enforce shipping SOPs and safety procedures
Manage and train shipping staff; schedule and assign workloads
Coordinate with warehouse, inventory, sales, and customer service teams
Maintain accurate shipping records and reporting (KPIs, SLAs, cost metrics)
Oversee shipping software, WMS, ERP, and carrier integrations
Drive continuous improvement in speed, accuracy, and efficiency
Qualification
Required
Bachelor's degree in Logistics, Supply Chain, Business, or related field (or equivalent experience)
3–7+ years of experience in shipping, logistics, or warehouse operations
2+ years in a supervisory or management role
Strong knowledge of domestic and international shipping processes
Experience with carriers (UPS, FedEx, DHL, LTL, ocean/air freight)
Proficiency in shipping software, WMS, and ERP systems
Strong organizational and problem-solving skills
Excellent communication and leadership abilities
Preferred
Experience managing high-volume or multi-location shipping operations
Knowledge of customs documentation, HS codes, Incoterms, and export compliance
Lean, Six Sigma, or process-improvement experience
Experience scaling operations in fast-growth environments
Benefits
Health, dental, and vision benefits
PTO and paid holidays
Career growth and leadership opportunities
Fast-paced, collaborative work environment
Company
MS Shift, Inc.
MS SHIFT is an established software and technology company that services the leading hotels of the world.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
O
Ori Zur
CEO
Company data provided by crunchbase