Apex Systems · 2 hours ago
IT Network Technician
United States
Contract
Remote
Entry, Mid LevelApex Systems is a world-class IT services company that serves thousands of clients across the globe. They are seeking an IT Network Technician to provide 2nd level network and telephony support, troubleshoot incidents, and work with internal support teams to meet enterprise business needs.
Human ResourcesInformation TechnologyRecruiting
Responsibilities
Provide 2nd level network and telephony support which include delivery of services (ServiceNow\ITSM) and working with our internal support teams to meet the enterprise business needs of customers
This will include but is not limited to troubleshooting incidents, monitoring the network (cool alerts) providing escalation support for the first line Helpdesk to our Level 3 Network, Firewall, and Telephony (Avaya) Incidents
The role will also include opening tickets with vendors\carriers and hardware vendors for circuit outages and hardware failures
This position may also perform low risk changes
Qualification
Required
Provide 2nd level network and telephony support which include delivery of services (ServiceNow\ITSM) and working with our internal support teams to meet the enterprise business needs of customers
Troubleshooting incidents
Monitoring the network (cool alerts)
Providing escalation support for the first line Helpdesk to our Level 3 Network, Firewall, and Telephony (Avaya) Incidents
Opening tickets with vendors\carriers and hardware vendors for circuit outages and hardware failures
Performing low risk changes
Working knowledge of routing protocols
Ability to interpret basic handshakes in a packet capture
Ability to understand application flows within a network
Experience in configuration of Cisco switches and routers
Experience with Juniper Mist
Experience in Palo Alto firewalls
Basic AWS/Azure cloud network knowledge
Experience in phone system administration
Benefits
Medical
Dental
Vision
Life
Disability
Other insurance plans
ESPP (employee stock purchase program)
401K program
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
Corporate discount savings program
Other discounts
On-demand training program
Access to certification prep
Library of technical and leadership courses/books/seminars
Certification discounts and other perks to associations that include CompTIA and IIBA
Company
Apex Systems
Apex Systems, a division of On Assignment, provides organizations with IT staffing solutions to address gaps in their current workforce.
Founded in 1995
1001-5000 employees
H1B Sponsorship
Apex Systems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (28)
2024 (21)
2023 (35)
2022 (26)
2021 (29)
2020 (38)
Funding
Current Stage
Late StageLeadership Team
Roger Wahman
Chief Technology Officer - SVP
Andrea Schiola
Global Head of Technology Partnerships, SVP, Principal
Recent News
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