Alorica · 18 hours ago
Social Media Content Moderator
14002 East 21st Street, Tulsa, OK, 74134, US
Full-time
Onsite
New Grad, Entry Level
$17.50/hr - $17.50/hrAlorica is the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. The Social Media Content Moderator will review and ensure content compliance with policies, interpret guidelines, and escalate issues as needed.
Call CenterCustomer ServiceMarketingOutsourcingTechnical Support
Responsibilities
Review content (Video, Image, and Text) and conduct quality control, ensuring the content complies with local policies and regulations
Become and remain knowledgeable about online community standards
Interpret and apply complex policies and guidelines to content
Review the reported content within agreed turnaround times and standards of quality
Escalate issues outside of the company policy
Qualification
Required
High school diploma or GED
Strong computer navigational skills
Familiarity with Microsoft Office applications (Word, Excel)
Excellent oral and written communication skills
Exceptional listening/comprehension skills
Ability to handle viewing graphic and potentially disturbing content
Ability to react quickly and effectively with high attention to detail and fast learning ability
High level engagement
Possess a high level of professionalism
Good understanding of social media pop culture
Proven experience in overcoming unexpected difficulties and using logical problem-solving skills
Must not be on any corrective action or performance plans
Must have held your current position for 6+ months
Must have relevant industry/program experience
Benefits
Health, dental, and vision coverage with HSA options
Paid time off
Flexible pay options: daily or weekly pay
401(k) retirement plan
Leadership development programs that really grow your career
Open access courses through Alorica Academy
Paid training and tuition reimbursement
Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
Employee assistance program for personal and professional support
Additional voluntary benefits to meet your individual needs
Company
Alorica
Alorica is a BPO company that provides outsourcing customer experience services for all customer interactions.
Founded in 1999
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$727.62MKey Investors
Cerberus Business Finance
2023-04-20Debt Financing· $725M
2009-08-13Series Unknown· $2.62M
Leadership Team
Max Schwendner
Co-Chief Executive Officer
Mike Clifton
Co-CEO
Recent News
2026-01-16
2025-11-19
Company data provided by crunchbase