TransPerfect Connect · 3 days ago
Director, Strategic Accounts
TransPerfect Connect is a company that values its people and provides unique rewards across its offices. They are seeking a Director of Strategic Accounts to oversee key client accounts and drive business initiatives in the legal technology sector.
Translation & Localization
Responsibilities
Oversee key client accounts for legal technology and support business (30%)
Develop and implement new initiatives to further develop business in the designated verticals in the dedicated region (20%)
Manage and scale a high-performing client services and outreach team (10%)
Lead project activities including collaborating with clients, and directing account managers, and production teams during the planning and execution phases of each project (10%)
Represent company at client meetings and industry events, serving as primary liaison across industry (10%)
Lead staff in developing and delivering executive-level presentations, including QBRs, workflow overviews, and regulatory briefings (10%)
Oversee staff in conducting in-depth research on client industries, regulatory risks, and matter-specific workflows to craft tailored proposals and strategic pricing recommendations (5%)
Design pricing models and phased project forecasts for complex, multi-service matters (5%)
Qualification
Required
A Bachelor's degree or foreign equivalent in linguistics, legal studies, humanities field such as history, or related field
Two years of experience as Account Manager or similar occupation
All required experience must include account management in legal technology and support industry, including delivering discovery, compliance, and multilingual solutions that span translation, review, and legal tech
Experience providing consultative guidance on investigations, regulatory matters, and complex litigation, with a focus on bridging legal workflows with bilingual and cross-border needs
Company
TransPerfect Connect
TransPerfect Connect is a leading provider of Global Contact Center services, and remote interpreting solutions including Over-the-Phone Interpretation (OPI), video remote interpretation, as well as multilingual email and chat support.
Funding
Current Stage
Late StageCompany data provided by crunchbase