Acuity Insurance · 18 hours ago
Field Premium Auditor - WI
Acuity Insurance is seeking a Field Premium Auditor to review and complete field premium audits for various policies. The role involves managing audits, resolving disputes, and providing excellent customer service while maintaining accurate records and schedules.
Insurance
Responsibilities
Schedule and complete in-person, virtual, and telephone premium audit appointments with the insured to discuss operations, determine the proper classification(s), and develop the correct exposure
Manage workload by utilizing the audit types available to plan workdays in an efficient, productive manner while keeping current with assignments
Review and resolve premium audit disputes. Complete and approve audit revisions within authority limits
Timely updates for all itineraries and progress reports and weekly submission of expense reports per department and company guidelines
Continue to develop auditing skills by participating in premium audit meetings, educational webinars, and other training opportunities
Must have a valid driver’s license and an acceptable motor vehicle record to operate a corporate vehicle
Regular and predictable attendance
Perform other duties as assigned
Qualification
Required
Bachelor's degree from an accredited institution or direct experience in premium audit
Three years field premium audit or equivalent experience conducting premium audits
Knowledgeable in the areas of workers' compensation and general liability manual rules
Time management and organizational skills; including the ability to meet and maintain department quality, time service, and productivity standards
Must provide world class customer service with excellent communication through verbal telephone and written email correspondence
Conflict resolution skills
Problem solving and analytical skills
Demonstrate the ability to work well in a team
Exhibit a positive attitude towards internal and external customers and assigned tasks while striving to reach departmental and company goals
Exhibit proficiency using PC programs such as Microsoft Excel, Word, and Outlook, as well as other general PC knowledge
Must have a valid driver's license and an acceptable motor vehicle record to operate a corporate vehicle
Regular and predictable attendance
Preferred
Fluent Spanish speaking abilities helpful