Day Wireless Systems · 1 day ago
REGIONAL OFFICE ADMIN
SeaTac, WA
Full-time
Onsite
Mid, Senior Level
5+ years expDay Wireless Systems is seeking a Regional Office Admin to provide administrative support to the Shop and other OAs in their regions. The role involves training new OAs, managing payroll and collections, and acting as a liaison for service managers while ensuring efficient office operations.
Wireless
Responsibilities
Ability to continually be organized, multitask, works under pressure / deadlines, in a positive and professional manner
Review and update the payroll department on Prevailing Wage for employees falling under this requirement - must have knowledge for both State and Federal
Responsible for training new OAs within their territories and also training current OAs on new policies and procedures
Become a Subject Matter Expert on software (NetSuite) and other processes
Responsible for processing and sending certified payroll
Act as an effective liaison for the regional area service managers with other regions, departments, affiliated local bodies and allied organizations
Experience or familiarity with conditional/unconditional Lien Releases (contract forms)
Greet and provide service to customers in person and by phone; answer, route, and manage incoming phone calls in a professional and courteous manner. Transfer phones to answering service during off hours
Contact customers by phone, per collection procedures, to arrange for payment on past due accounts in a firm yet courteous manner, per established deadlines
Perform accurate and fast data entry to record payroll hours / billable hours, product & service orders, new warranties, warranty claims, sales, work orders, maintenance contracts, purchases, subcontractor / vendor / customer invoices
Manage and balance petty cash and billable vs. payroll hours (work in progress reports)
Act as dispatcher for technicians to coordinate and schedule customer, vendor, and support personnel service calls, pickups, deliveries
Generate, print, analyze, and resolve issues from reports about - sales, purchases, expenses, coding, customer accounts, invoiced but not billed, inventory, etc
Manager and order parts, office supplies, restock other office and inventory items
Works in conjunction with Service Managers to resolve any facility-related issues; Periodically inspect signs to ensure they are working properly; Ensures that janitorial services vendor(s) are performing adequately.; Ensures that lawn and landscaping are well maintained; Ensures that furniture and equipment are in good working order; Conducts periodic on-site inspections of the general appearance and report any issues to Facilities
Other duties as assigned
Qualification
Required
High School diploma or general education degree (GED); or 5 years related experience and/or training; or equivalent combination of education and experience; previous experience in dispatching, office management, bookkeeping, collections, or billing is preferred
Ability to continually be organized, multitask, works under pressure / deadlines, in a positive and professional manner
Review and update the payroll department on Prevailing Wage for employees falling under this requirement - must have knowledge for both State and Federal
Responsible for training new OAs within their territories and also training current OAs on new policies and procedures
Become a Subject Matter Expert on software (NetSuite) and other processes
Responsible for processing and sending certified payroll
Act as an effective liaison for the regional area service managers with other regions, departments, affiliated local bodies and allied organizations
Experience or familiarity with conditional/unconditional Lien Releases (contract forms)
Greet and provide service to customers in person and by phone; answer, route, and manage incoming phone calls in a professional and courteous manner. Transfer phones to answering service during off hours
Contact customers by phone, per collection procedures, to arrange for payment on past due accounts in a firm yet courteous manner, per established deadlines
Perform accurate and fast data entry to record payroll hours / billable hours, product & service orders, new warranties, warranty claims, sales, work orders, maintenance contracts, purchases, subcontractor / vendor / customer invoices
Manage and balance petty cash and billable vs. payroll hours (work in progress reports)
Act as dispatcher for technicians to coordinate and schedule customer, vendor, and support personnel service calls, pickups, deliveries
Generate, print, analyze, and resolve issues from reports about - sales, purchases, expenses, coding, customer accounts, invoiced but not billed, inventory, etc
Manager and order parts, office supplies, restock other office and inventory items
Works in conjunction with Service Managers to resolve any facility-related issues; Periodically inspect signs to ensure they are working properly; Ensures that janitorial services vendor(s) are performing adequately.; Ensures that lawn and landscaping are well maintained; Ensures that furniture and equipment are in good working order; Conducts periodic on-site inspections of the general appearance and report any issues to Facilities
Company
Day Wireless Systems
Day Wireless Systems is a wireless company providing distributed antenna systems, radio, and tower services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Shane Bridges, CPA, MBA
Chief Financial Officer
Mackenzie Day
Chief Operating Officer
Recent News
Oregon Department of Environmental Quality
2025-05-16
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