Dr. Martens plc · 2 days ago
Full Time Sales Supervisor - Aventura
Dr. Martens plc is a renowned footwear brand, and they are seeking a Full Time Sales Supervisor to enhance their store management team. The role involves leading the sales floor, delivering exceptional customer service, maximizing sales, and coaching staff while maintaining overall store performance.
Responsibilities
Delivering exceptional customer service by leading the sales floor and fostering team selling
Elevating customer service by greeting store customers, sharing brand knowledge, and seeking to understand the needs of the customer
Acting as a role model to encourage a positive and productive work environment
Ensuring the team is aware of business goals and Key Performance Indicators (KPI) and implementing a strategy for attaining sales goals
Assisting in training new sales staff on job duties and product knowledge
Assisting with performing daily operations related to opening and closing store, balancing register, preparing, and making bank deposits
Assisting with operational tasks and physical inventories
Assisting with merchandising to meet Brand Marketing guidelines and enhance product appeal
Working with retail stock team to receive, maintain, and replenish in-store stock by maximizing organization efficiently and accurately
Qualification
Required
1+ year supervisory experience necessary, preferably within footwear
Proficient in MS Office Suite, retail/register systems, web-based programs, and computerized inventory systems
Demonstrated understanding of basic math, including ability to calculate percentages required
Demonstrated ability to communicate clearly and professionally to a broad customer base
Excellent interpersonal skills; must be approachable and polite
Able to work evenings, weekends, and holidays
Ability to lift and carry up to 50 pounds and to carry shoe boxes while climbing a ladder and/or stairs
Punctual in adherence to scheduled shift times
Connection with our Brand, The Stuff that Sets Us Apart and our Fundamental Qualities
Preferred
Experience with MPOS is a plus
Benefits
Employee discount of 65% off footwear and 50% on accessories
Rock the latest styles with our Seasonal Pairs
Transit and parking flexible spending accounts
PTO and Sick Time
Our Employee Assistance Program – for when times might get tough
401(k) Pre-Tax and Roth Retirement Savings Plans with employer match
DM Foundation, supporting and empowering our communities around the world
Affordable & Comprehensive Medical, Dental & Vision packages
Paid Volunteer Hours
Company
Dr. Martens plc
Dr. Martens is an iconic British footwear brand founded in Northamptonshire, England.
Funding
Current Stage
Public CompanyTotal Funding
unknown2021-01-29IPO
2013-10-24Acquired
Recent News
2025-12-31
2025-12-30
2025-11-21
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