St. Louis County · 2 days ago
Collections Specialist I (OSS)
St Louis, MO
Full-time
Onsite
Entry Level
$16.39/hr - $19.67/hr
3+ years expSt. Louis County is seeking a Collections Specialist to manage and recover outstanding accounts. This role involves contacting individuals or businesses regarding overdue payments, negotiating arrangements, and maintaining accurate records of collection activities.
GovernmentPublic Safety
Responsibilities
Communicate with taxpayers regarding missed or late payments
Work with taxpayers to set up payment plans and collect on payments
Address payment issues with taxpayers who are late on payments
Maintain detailed records of collection efforts and communications
Create, compile, and provide reports regarding collection operations
Perform other duties as assigned
Qualification
Required
Equivalent to three years of professional work experience in a general office environment
General collections experience and recovery of accounts receivable
The work rules for the Department of Revenue require all employees, whether they reside in St. Louis County or elsewhere, to remain current in the payment of their personal and real property taxes
Preferred
Tax collections experience
Ability to handle difficult conversations professionally
Public sector work experience
Benefits
Comprehensive Benefits: Enjoy a robust benefits package and generous Paid Time Off (PTO).
Public Service Loan Forgiveness: We participate in this program to support your financial future.
Flexible Work Environment: Benefit from a hybrid work model that supports work-life balance.
Paid medical insurance
20 days of PTO (paid time off) the first year and increasing with seniority
11-12 paid holidays
Paid life insurance
A credit union
457 Deferred Compensation Plan
Pre-tax premium pay plan
Dependent care and medical expense reimbursement plans
Short and long term disability insurance
Up to 480 hours of paid parental leave for eligible employees welcoming new children, either by birth or adoption
Up to 80 hours of leave for prenatal care
Up to 80 hours for care of the child within the first year
Company
St. Louis County
St. Louis County is a county located in the State of Missouri in the United States.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Derrick Melton, MHSA, MBA, LSSGB
Chief Executive Officer for St. Louis County Healthcare
Will Reise
Chief Technology Officer
Recent News
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