Fidelity National Financial · 17 hours ago
AI Software Engineer
United States
Full-time
Hybrid
Mid Level
$100K/yr - $150K/yr
3+ years expFidelity National Financial, Inc. is a leading provider of title insurance and transaction services in the real estate and mortgage industries. They are seeking an AI Software Engineer to design, build, and support agents that streamline workflows across various functions, utilizing tools like Copilot Studio and the Microsoft 365 Copilot Agent kit.
FinanceFinancial ServicesWeb Hosting
Responsibilities
Partner with title, escrow, and corporate teams to identify high-value workflows and translate them into agent requirements, user stories, and success metrics
Run working sessions to map processes, define inputs/outputs, and confirm what data the agent can (and cannot) access under FNF policy
Design, build, test, and deploy Copilot Studio agents, including conversation flows, topics, action integrations, grounded knowledge sources, fallback logic, and escalation pathways
Use the M365 Copilot Agent kit patterns to package, deploy, and operationalize agents consistently across the enterprise (templates, reuse, lifecycle management)
Create supporting automation using Power Platform (Power Automate, Power Apps, Dataverse where appropriate), including approvals, notifications, and workflow orchestration
Partner with InfoSec, Legal/Compliance, and platform owners to ensure every agent aligns with FNF standards for responsible AI, data privacy, and information security
Implement structured QA processes, including accuracy validation, guardrail behavior testing, safe failure patterns, prompt and knowledge source updates, and versioned release documentation
Configure telemetry dashboards, monitor reliability and performance metrics, and drive continuous iteration based on end user feedback and usage data
Produce lightweight documentation and job aids (quick-start guides, “how to use” notes, known limitations) and support pilot groups through rollout
Maintain a library of reusable components (prompt patterns, knowledge structures, action templates) to accelerate delivery
Qualification
Required
Minimum three to five years' experience working in enterprise software development (SDLC.)
Hands on delivery experience with Copilot Studio, Microsoft 365 Copilot Agent kit, and enterprise Power Platform in production environments
Strong communication skills with the ability to translate business needs into clear agent behavior, guardrails, and measurable outcomes
Comfort working in data-sensitive environments and following policy-driven development practices
Preferred
Experience with real estate, legal technology, digital adoption, or organizational change preferred
Experience with ALM/solution packaging
Bachelor's degree in engineering, Computer Programming or a related field
Experience integrating agents/automations with enterprise systems via connectors/APIs (with appropriate security review)
Familiarity with responsible AI concepts (data governance, privacy-by-design, model risk considerations) in an enterprise setting
Enterprise security & compliance familiarity with access controls (such as Entra ID / Conditional Access.)
Benefits
Optional health and welfare insurance (medical/dental/vision/life/disability)
Paid holidays
Vacation
Sick time off
Matching 401(k) plan
Matching employee stock purchase plan
Company
Fidelity National Financial
Fidelity National Financial is a provider of title insurance, mortgage services and diversified services.
10001+ employees
H1B Sponsorship
Fidelity National Financial has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (4)
2022 (2)
2021 (3)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$2.95B2024-04-16Post Ipo Debt· $2.15B
2024-02-16Post Ipo Debt· $800M
2006-11-10IPO
Leadership Team
Anthony J. Park
EVP, CFO
David Townsend
Senior Vice President Agency Division Manager
Recent News
2026-01-07
2025-12-30
Company data provided by crunchbase