Commercial Bank of Texas · 3 weeks ago
Branch Manager - No Lender Lewisville
201 South Mill Street, Lewisville, TX, USA
Full-time
Onsite
Mid, Senior Level
5+ years expCommercial Bank of Texas is seeking a Branch Manager to lead their retail branch operations. The role involves identifying and retaining customers, managing daily operations, and ensuring high levels of customer service and satisfaction.
BankingFinancial Services
Responsibilities
Duties may include, but are not limited to, branch end of day, balancing or auditing of vaults or teller drawers, ordering money for the branch as well as be able to find outages on the cash balancing report input, edit and open new accounts or loans and may provide direction or limited supervision to CBTx employees
Serve as Teller Supervisor and provide approvals, assistance and direction to line tellers, as needed
Able to promote, explain and cross sell any personal deposit service offered by CBTx including but not limited to CD's, IRA's, personal and commercial deposit accounts, and consumer loan products
Evaluate customer needs, and promptly respond in person or by telephone concerning account status, account balances, stop payments, funds availability, monetary transfers, NSF's, OD status, and statement requests
Answer customer inquiry questions or refer to the appropriate CBTx financial specialist when appropriate for real-estate, commercial loans, insurance or merchant services
Be able to recognize and resolve customer electronic banking issues including but not limited to Debit Card inquiries, Reissue Debit Cards, resetting PIN's, Debit Card and ATM disputes
Receive and process deposits or withdrawals of cash, checks, and collection items for deposit accounts, wires, verifies amounts, examines these items for proper endorsement, and enters transactions into computer records in an accurate, prompt and efficient manner
Assist with employee training and development
Perform annual employee reviews
Handle employee corrective action, as needed
Interview consumer loan applicants and collect financial and related data to prepare loan file
Approve daily NSF's in accordance with CBTx policy and procedures
Handle some bank-related customer matters or inquiries not necessarily involving the lending function. Serve as a contact officer for non-borrowing accounts and for loan customers in matters relating to other banking services. Advise customers, where appropriate, on business management and financial matters
Develop new business through contacts with prospects and existing customers. Solicit new business and cross-sell other bank services
Provide and maintain a professional, business-like atmosphere within the branch offices
Perform other duties as assigned
Qualification
Required
High School Diploma or Equivalent
Ability to read, write, and speak English language fluently
Good personal credit history required
Good Interpersonal, mathematical and clerical skills
Working knowledge of Microsoft Excel and Word
Preferred
5 year experience in Financial Institution
Previous experience in lending and new accounts
Benefits
Insurance
401K ESOP
Vacation
Company
Commercial Bank of Texas
Commercial Bank of Texas, N.A provides consumer and commercial banking products & services, insurance products, & trust services in Texas.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase