Lennox · 1 day ago
Product Application Consultant (HVAC Controls)
Richardson, TX
Full-time
Onsite
Entry, Mid Level
$66K/yr - $87K/yr
2+ years expLennox is a leading provider of climate-control solutions with a legacy of 130 years. They are seeking a Product Application Consultant to provide technical support for HVAC controls, communicate with various stakeholders, and assist in product launches and process improvements.
Consumer GoodsElectronicsHeating Ventilation and Air Conditioning (HVAC)Innovation Management
Responsibilities
Provides feedback to the Product Coordinator, Control Team and IT Support on reported Communicating Controls concerns related to connectivity issues, Consumer Smart Phone Apps, Consumer Portal, and Lennox server issues
Work with the Lennox IT and Controls Teams when necessary to resolve Wi-Fi issues reported by Dealers, Consumers, Tech Support and Field Technical Consultants
Identify areas which require reliability performance improvement and provide reports to Engineering when applicable
Document call information into database for additional follow-up needs
Identifies and helps implement process improvements
Open IT Support Tickets when necessary and follow-up on their status
Support Safety Audits, Service Reviews and Product Audits of Communicating Controls
Participate in Independent Design Reviews to help ensure prior field issues are addressed in upcoming product launches
Provide consumer, dealer, serviceability, safety, and literature development support of Communicating Controls projects
Support the launch of new Communicating Controls products and software version updates
Support the implementation of Salesforce.com by participating in the work sessions and providing input for troubleshooting codes
Qualification
Required
Requires a high school diploma or an equivalent combination of education and experience
Requires at least 2-5 years related experience
Experience in the HVAC Controls/industry is required
Experience with Smart/Communicating Controls, Thermostat programming, Home Automation or related software is needed
Experience in application programming, networking ie routers, internet and Wifi connections and support
Strong analytical and troubleshooting skills
Ability to multitask and prioritize multiple technical requests
Must have excellent verbal and written communication skills
Strong customer service skills
Experience in Microsoft Office Suite
Preferred
Experience with SAP
Benefits
Tuition reimbursement
Medical, dental, and vision insurance
Prescription drug coverage
401(k) retirement plan
Short-term disability insurance
8 weeks paid birthing leave
2 weeks paid bonding leave
Life and long-term disability insurance
12 days paid time off
2 paid well-being days
1 paid volunteer day
12 paid holidays
3 floating holidays per year
Company
Lennox
Lennox (NYSE: LII) is a leading provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.
10001+ employees
H1B Sponsorship
Lennox has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (43)
2024 (41)
2023 (44)
2022 (49)
2021 (31)
2020 (37)
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-07-29IPO
Leadership Team
John Torres
Executive VP, Chief Legal Officer & Secretary
Beth West
HR Business Partner
Recent News
PR Newswire
2025-10-22
Company data provided by crunchbase