UnityPoint Health · 18 hours ago
Director Quality and Clinical Effectiveness
Sioux City, IA
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expUnityPoint Health is committed to providing exceptional care and improving healthcare quality. The Director, Quality and Clinical Effectiveness will lead initiatives to enhance clinical performance and ensure high-quality care across the market.
Health CareHospitalMedical
Responsibilities
Provide leadership to create an exceptional culture of clinical effectiveness that empowers caregivers and providers to deliver the highest quality care, demonstrated through reduced harm and errors and achievement of short and long-term Market and System goals
Oversight of process improvements to develop and deploy efficient, effective, and high-reliability care delivery pathways that result in marketable improved clinical outcomes to quality of care resulting in sustainable financial gains
Act as a leader in change management by exhibiting a strong, positive advocacy for cultural change and directing the activities of others in a manner consistent with, and in support of, a culture of psychological Partners with affiliates to ensure organization wide program initiatives are deployed effectively through standardization and implementation of best practices
Work closely with the Market CNO and Market CMO to align the System’s clinical performance goals around accountability and consistency of clinical excellence standards and practices. Work collaboratively with System-wide leaders, including but not limited to; safety and quality leaders, infection preventionists and risk management teams to deploy and engage in safety and quality oversight and improvement efforts. Serve as a contact person for colleagues and affiliates
Conducts regular reviews of the Market’s clinical performance, providing expectations, planning, feedback, training and development for operations
Collaborates with Risk Managers in root cause analysis activities, evaluating sentinel and other adverse events by reviewing, investigating and analyzing safety events and near misses to ensure appropriate system improvements are taken to prevent recurrences. Responsible for resource management including recruitment, retention, performance management, employee engagement, and development of team members
Design and implement services and delivery processes that are responsive to customers’ needs and support exceptional customer service, clinical effectiveness, optimal financial performance, and patient safety
Provide ongoing, continuous management oversight, as a coach who is concerned with the growth and development of employees, and as one who can assure that management employees are held accountable for operating results that are clinically and financially solid and measurable
Drive execution and transformational change to ensure effective, efficient, sustainable, compliant, and leading-edge operations to contribute to the financial success of UnityPoint Health
Oversee new systems, products, and business implementations for the enterprise department. Assesses organizational strengths and weaknesses to recommend an enhanced operational model
Leads standardization by creating and sustaining a common culture and high-performing operation aligned with UnityPoint Health priorities and serving the needs of our regions and patients
Assures areas of responsibility are performed within budget; oversees revenues and expenditures in assigned areas to assure sound fiscal control; prepares annual budget requests; assures effective and efficient use of budgeted funds, personnel, materials, facilities, and time
Accountable for operational efficiency and optimal productivity for all outpatient pharmacies and new operational units as developed/assigned
Manages, operates and leads in a highly matrixed work environment. Builds relationships and manages project execution through influence and partnership, without direct reporting relationships with all the roles where this position must influence
Partners with key stakeholders to drive improved operational and financial performance that translates to improved financial results
Ensures the development, implementation, and administration of system-wide strategies that increase organizational efficiency, effectiveness, and capability
Executes methods for measurement of hospital performance, ensuring facilities within the scope of responsibility meet/exceed Enterprise and Regulatory standards
Supports the development of a high reliability organization with the goal of zero harm by driving a just and learning culture
Responsibility for setting the Market annual quality and clinical effectiveness goals/STI measures in collaboration with the Market CMO, Market CNO, and VP, Quality & Clinical Effectiveness in alignment with the System strategies driven by the System CMO and System CNO
Develop and oversee a standard process for education of clinical team members on topics related to quality and high reliability care pathways
Responsible for regulatory compliance on a federal and state level related to quality practice and operations
Responsible for ongoing operation and support of clinical performance, operational needs and maintenance of the system(s)
Organize the structure that is needed to optimize operational performance during fast growth and develop and implement the operational policies, systems and procedures that can assure consistency and predictability across similar operating units
Plan with clear goals and expectations that contribute to both efficiency and effectiveness in achieving results
Participate in the development of and accountability for the implementation of annual budgets for all operating units
Responsible for collaboration with business units to ensure the success of quality strategy, patient experience, and team member efficiencies
Actively attends and participates in applicable executive-level meetings as well as other Market and System committees as necessary
Accountable for working with Business Line Leader and Market and System Chief Nursing Officers to adapt, modify and change systems and procedures as they are found to be inadequate or ineffective; take the opportunity to be a change agent when operating situations or deficiencies demand it
Identify new business opportunities, evaluate, implement, and operationalize as determined and discussed within the reporting structure
Adheres to innovative thinking and practice, in cross-continuum safety, quality, and clinical effectiveness practices and strategies
Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management
Establishes and maintains collaborative and effective relationships across UnityPoint Health
Partners with UPH Communications team to design content and delivery methodology to ensure timely and consistent messaging, tailoring messages to the various audiences. Maintain inventory of various communication channels i.e. newsletters, standing meetings etc. Continually monitors for alignment of messages and consistent messaging
Ensures regular updates/discussions are scheduled with key stakeholder groups
Supports key internal communications regarding performance by translating complex data into an easy-to-understand story that is relatable to our leaders
Qualification
Required
Masters Degree in Nursing required
Or Bachelor's in nursing with a minimum of 3 years' experience in quality, safety, risk management, clinical informatics, infection prevention or related roles required
Five to ten years of clinical practice experience
At least five years of director/executive-level administrative experience with special expertise in: Clinical Quality Leadership/Management
Clinical Quality Improvement (Process Improvement models, Data Analysis, Benchmarking, and Performance Management)
Nursing License
Board certification
Use of usual and customary equipment used to perform essential functions of the position
Benefits
Paid time off
Parental leave
401K matching
Employee recognition program
Dental and health insurance
Paid holidays
Short and long-term disability
Pet insurance
Early access to earned wages with Daily Pay
Tuition reimbursement
Adoption assistance
Company
UnityPoint Health
UnityPoint Health is an integrated health system that provide a full range of coordinated care to patients and families.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$0.19MKey Investors
Baldrick's Foundation
2025-11-20Grant
2014-02-12Grant· $0.19M
Leadership Team
MarCia Ekworomadu
Vice President, Operations- Oncology Service Line
Carmen Kleinsmith
Chief Nursing Officer
Recent News
Corridor Business Journal
2025-12-18
2025-12-02
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