Michigan Orthopaedic Surgeons · 1 day ago
Front Desk Receptionist
Shelby Township, MI
Full-time
Onsite
Entry Level
2+ years expMichigan Orthopaedic Surgeons is the largest and most comprehensive orthopaedic team in the state, dedicated to leadership in education, innovation, and patient care. They are seeking a Front Desk Receptionist to provide exceptional customer service, manage patient information, and ensure a smooth check-in and check-out process.
Health CareHospitalOutpatient Care
Responsibilities
Maintains the highest level possible of customer service standard while performing patient check-ins, status updates, answering phones, etc
Interviews patient or representative to obtain and record name, address, age, religion, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill
Verifies, updates, and scans new and returning patient information
Oversees tracking in the Electronic Medical Record while collecting co-pays and ensuring form completion
Completes the patient check-out process, including collecting any outstanding balances, providing patient with correspondence from practices, and scheduling return appointments
Enters patient admitting information into computer. Collects copays and/or payments on account
Maintains a positive demeanor with patients, peers, supervisors, and physicians, especially when receiving feedback or direction
Stays abreast of and complies with all state and federal laws including HIPAA, OSHA, and FLSA
Maintains strictest of confidentiality
Other duties may be assigned
Qualification
Required
High school diploma or general education degree (GED)
2 years of customer service experience required
Preferred
1 year experience in a medical setting preferred
Benefits
Competitive salaries
Outstanding benefits
Company
Michigan Orthopaedic Surgeons
Michigan Orthopaedic Surgeons is a group of hospitals specializing in the management and treatment of orthopedic issues and conditions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Julie Greene
Chief Executive Officer
Jonathan Dunford
Chief Operating Officer
Recent News
2025-03-19
Company data provided by crunchbase