Buckeye Corrugated, Inc. (BCI) · 14 hours ago
Information Technology Support Analyst
Reno, NV
Full-time
Onsite
Senior Level
5+ years expBuckeye Corrugated, Inc. (BCI) is a privately held, employee-owned company specializing in corrugated packaging products. They are seeking an Information Technology Support Analyst to provide IT support across the organization, manage network security, and assist in various IT functions at the local division level.
Packaging & Containers
Responsibilities
Perform all duties from a foundation of trust and the highest ethical conduct, following established safety rules, company policies and procedures
Manage and coordinate the IT functions at the local division level and help with other divisions as required through support ticket assignments
Complete IT related projects at the local division level as well as other divisions as assigned by the IT Manager
Execute the required tasks for the newly established security framework
Provide support through our help desk system for division and corporate staff, including operating system issues, email, cybersecurity and company specific applications
Monitor help desk system to ensure SLA’s are being met
Ensure that the I.T. infrastructure provides support for business operations
Other duties and responsibilities as assigned
Occasional travel to other divisions for project related work as well as defined visits to the corporate office for training and reviews
Full-time role in an office setting (following Pacific Standard Time business hours), sometimes installation related projects within a production environment
Qualification
Required
Proficiency with Microsoft Windows server and workstation, Active Directory, and Office365
Proficiency with computer network hardware, software and peripheral equipment
Proficiency with computer networks, security systems, procedures and techniques
Proficient networking and troubleshooting principles
Excellent critical thinking skills to diagnose and solve problems
Organized time management skills and sense of urgency for completing initiatives within an agreed upon schedule
Excellent communication skills
5-10 years of relevant experience within a business environment, manufacturing is a plus
Undergraduate degree in IT related area from an accredited college or university
Benefits
Medical
Dental
Vision and life insurance
Disability benefits
401(k)
Paid time off and holidays
Bonus plan
Opportunity for employee stock ownership
Company
Buckeye Corrugated, Inc. (BCI)
Founded in 1958, Buckeye Corrugated, Inc.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Doug Bosnik
President, CEO
Jon McGurk
Vice President & COO
Company data provided by crunchbase