SPECTRAFORCE · 15 hours ago
ServiceNow ITSM Pro and ITOM Technical Solution Architect (CSA and CIS certifications required)
United States
Contract
Remote
Senior Level
$70/hr - $70/hr
5+ years expSPECTRAFOR is seeking a highly skilled and experienced ServiceNow ITSM Pro and ITOM Technical Solution Architect to join their team. The successful candidate will design and implement the overall architecture and technical solution for the ITSM Pro and ITOM platform, ensuring it meets business needs and aligns with best practices.
ConsultingCRMInformation TechnologyLegal
Hiring Manager
Vinay Vallepu
Responsibilities
Develop and implement ITSM Pro and ITOM solution architecture, design, and configuration, with hands-on experience in ServiceNow platform
Ensure solution meets business needs, is scalable, secure, and cost-effective, with a focus on delivering high-quality solutions
Collaborate with stakeholders to gather requirements and define solution scope, with excellent communication and interpersonal skills
Design and implement ITSM Pro processes, workflows, and integrations (Incident, Problem, Change, Service Request, etc.), with hands-on experience in ServiceNow ITSM Pro
Design and implement ITOM processes, workflows, and integrations (Discovery, Orchestration, Event Management, etc.), with hands-on experience in ServiceNow ITOM
Develop and maintain technical documentation, including solution designs and architecture diagrams, with excellent technical writing skills
Provide technical guidance and support to junior architects and implementation team members, with a focus on knowledge sharing and team collaboration
Ensure solution aligns with ITSM and ITOM best practices and ServiceNow guidelines, with a focus on delivering high-quality solutions
Qualification
Required
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Implementation Specialist (CIS) - ITSM Pro and ITOM
3+ years of hands-on experience with ServiceNow ITSM Pro and ITOM platform
Experience with ServiceNow configuration and customization
Experience with ITSM and ITOM processes and best practices (ITIL, etc.)
Experience with integration with other ServiceNow modules (CMDB, Asset Management, etc.)
Experience with IT architecture and design principles
Experience with scripting languages (JavaScript, etc.)
Experience with data modeling and database design
5+ years of related work experience or equivalent combination of transferable experience in Technology application design and development
5+ years of work experience designing systems/applications architecture on progressively complex IT projects
Related Bachelor's degree in an IT related field or relevant work experience
Preferred
ITIL Foundation Certificate in IT Service Management
ITIL Intermediate Certificate in Service Design
ITIL Intermediate Certificate in Service Transition
Company
SPECTRAFORCE
Welcome to SPECTRAFORCE, your gateway to NEWJOBPHORIA™! Established in 2004, SPECTRAFORCE is now one of the largest and fastest growing U.S.
1001-5000 employees
H1B Sponsorship
SPECTRAFORCE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (6)
2023 (1)
2022 (6)
2021 (8)
2020 (7)
Funding
Current Stage
Late StageCompany data provided by crunchbase