DCH Advisors · 22 hours ago
Managing Director of New Business and Client Relations
United States
Contract
Remote
Director/Executive
10+ years expDCH Advisors is a boutique consulting firm committed to delivering high-impact solutions to Dayforce customers. They are seeking a Managing Director of New Business and Client Relations to lead strategic growth and ensure exceptional service delivery across accounts.
ConsultingHuman Resources
Hiring Manager
Kevin Hover
Responsibilities
Develop and execute a strategic plan to identify, pursue, and secure new customer opportunities
Build and manage a strong pipeline through networking, outreach, referrals, and marketing-driven leads
Lead proposal development, pitch presentations, and contract negotiations in collaboration with consulting team members
Partner with marketing to craft campaigns, case studies, and thought leadership content that attract new leads
Serve as the primary relationship lead for select key accounts, ensuring client satisfaction and retention
Anticipate customer needs and proactively identify opportunities for additional services or value-added solutions
Facilitate seamless handoffs between business development and delivery teams; stay engaged throughout project lifecycles to monitor customer satisfaction
Implement feedback loops to ensure continuous improvement in customer service delivery
Track and report on client health, engagement trends, and renewal opportunities
Represent the firm externally at conferences, events, and industry forums
Provide market insights and competitive intelligence to inform service offerings and positioning
Help shape internal processes and tools to support growth, including CRM management and sales operations
Collaborate with partners to define KPIs and measure the success of business development and client engagement initiatives
Success will be measured by the ability to drive sustainable revenue growth, build a high-quality pipeline, retain and expand strategic client relationships, and elevate the firm’s overall approach to business development and client service
Qualification
Required
10+ years of experience in business development, client services, and/or relationship management—preferably within a consulting or professional services firm
Proven ability to generate and close new business while managing client relationships at a senior level as well as proven sales track record in the past 5 years
Exceptional interpersonal and communication skills, with a talent for consultative selling and active listening
Strong organizational and strategic thinking skills; able to juggle multiple priorities in a fast-paced, team-oriented environment
Experience with CRM process and sales reporting
Bachelor's degree in business, Marketing, Communications, or a related field
Benefits
A collaborative, entrepreneurial work culture with direct access to firm leadership
Competitive base salary plus performance-based incentives
Flexible work environment (remote/hybrid options)
Opportunity to influence firm strategy, growth, and culture
Professional development support
Company
DCH Advisors
DCH Advisors is a Ceridian Certified Partner industry-leading consulting firm specializing in Payroll, Compliance, HRIS, Project Management.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Kevin Hover
Chief Operating Officer
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