Customer Service jobs in United States
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Gypsum Management and Supply · 6 hours ago

Customer Service

Gypsum Management and Supply is a national building materials distributor, and they are seeking a Customer Service Representative to provide exceptional service to customers and employees. The role involves taking orders, maintaining product knowledge, and ensuring a professional communication environment.

Building MaintenanceBuilding MaterialReal EstateTrading Platform
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Growth Opportunities

Responsibilities

Provide professional phone, face-to-face, and written customer communications
Greet customers and determine problems, orders, or reasons for calling
Identify when to route questions to sales staff
Take orders at the sales counter and over the phone
Use company computer systems for order entry
Complete sales orders and tender cash sales
Develop product knowledge to assist customers
Maintain a clean and properly stocked showroom

Qualification

Customer serviceProduct knowledgeBilingualComputer skillsMultitaskingOrganizational skillsCommunication skillsProblem solving

Required

High school diploma or GED equivalent
Ability to self-manage and interact comfortably with the public
Strong organizational skills and attention to detail
Strong computer skills
Communicate professionally, both verbally and in writing
Problem solve and prioritize tasks
Manage stress and deadlines
Multitask effectively
Analyze information and communicate solutions
Demonstrate sound judgement and initiative

Preferred

Bilingual preferred

Benefits

Medical, Dental, Vision, Disability & Life Insurance
Wellness Benefits
401(k) Retirement Plan
Employee Stock Purchase Program
Paid Holidays & Vacation Days
Professional Growth Opportunities
Development & Training Programs

Company

Gypsum Management and Supply

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Gypsum Management & Supply (NYSE: GMS) is a leading North American-based supplier of building materials since 1971.

Funding

Current Stage
Public Company
Total Funding
unknown
2025-06-30Acquired
2016-05-26IPO

Leadership Team

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John Turner, Jr.
President and CEO
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Scott Deakin
Chief Financial Officer
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Company data provided by crunchbase